I bought a storkcraft crib in 2005 and spent 400.00 plus S.H. thinking that I would avoid the risk of my child’s life being put in danger because of the greed of a corrupt company- I thought wrong. Less than a year later (still under warranty) the bracket broke and the door began coming off from the crib- my daughter fell out of the crib breaking her tooth in the front from the fall. I called the company and left a detailed message and my call was never returned. In the meantime I changed the screws in the hopes of tiding us over until I heard from Storkcraft. The bracket once again came loose and I awoke to my daughter screaming, her head was stuck in the broken door. Horrified, I called Strorkcraft and was told a receptionist who refused to redirect my call the entire story and instead of concern she began berating me viciously telling me I should not have attempted to fix the crib-as if I had another choice. I called back demanding to be transferring as high up as possible and when the work lawsuit came out I was connected to a man who referred to himself as the “top of the ladder”. He feigned concern and offered to send me an entirely new crib. A month later we received a box with a new door (not even the part we needed to fix it). I dismantled the death crib and we had to buy a new one. It sits in our shed gathering mold a bitter reminder of how close we came to losing the light of our lives because some evil scumbag wanted to save his company a whole 1% profit by using defective parts for over 9 years and wouldn’t even stop after ten REPORTED children almost lost their young lives- make that eleven reported including my daughter- Eden.

I purchased my daughter’s crib in 2007. Since then, I have had nothing but problems. The drop rail side is defected and cannot be lowerered because when it is lowered it comes off the plastic track and has to be forced back into the track. The other side has a much more serious problem, the side has become completely separated creating a dangerous gap between the the side of the crib and the mattress where she can become trapped. It swings open and she can crawl out of it, or become pinned in her sleep. I am glad that they are sending out repair kits, but I am still afraid that the real issue, the safety of the crib, is not going to be resolved. When I purchased my crib I read all the safety details about my crib and bought is solely because it was promised to be the safest. To be completely honest, I don’t even like the appearance. So now I am stuck with an ugly unsafe crib that I can’t afford to replace.

Did any of you purchase your cribs with a credit card? In many situations you can dispute the charge on your card, making a written explaination of the problem, and it will be removed and/or the money refunded to your account.
This is one reason why I make purchases with a credit card.
No matter how much money you are out, you would give it a million times over to undo something that happening to your child. Luckily most of you became aware of the problem before your children were harmed.
It’s just money, which you can replace. You cannot replace a child.

September 2014
When your children sleep, it should be one of the safest places for them and a worry free time for
parents. Not in this case. I have twins using the Stork Craft crib and the have both repeatedly
gotten their legs trapped in the slots. They have become trapped with their legs getting twisted.
Both have received severe bruising and I am concerned that they may dislocate or brake a bone.
We have tried using bumpers, however, this does not prevent them from getting their legs caught
in a standing position.
My daughter had her leg trapped so severely that we thought of cutting the slots to get her out.
But the idea of using a saw next to a infant stopped us. With some wiggling and pressure we got
her free. She was bruised for two weeks on that leg.
I can not get a hold of anyone at company and wish that they had a better way of contacting
them. It is my opinion that the slats are to far apart allowing older infants/young toddlers to get
their legs trapped. This brand has had major recalls before but I don’t see any mention of recalls
regarding slats. The last recall was regarding the mattress. Something should be done as a preventative measure before something worse
happens. I will have to replace two cribs and was hoping that the company could assist with that. When I did get a hold of them, all they gave me was a reference number, an email address to forward pictures to with instructions to email, sit and wait.
At this point, I am a frustrated and an extremely worried parent regarding the safety of my children.
Please assist.
The safety of all children should be priority number one.