Samsung Electric Range Recall Issued After Hundreds of Fires Caused By Defective Knobs
Samsung has issued a recall impacting 1.1 million slide-in electric ranges, after hundreds of consumers reported problems with the stoves accidentally turning on, resulting in at least 250 fires that occurred after the front-mounted knobs were bumped by a family member or pet.
The U.S. Consumer Product Safety Commission (CPSC) announced the Samsung electric range recall on August 8, urging consumers to contact the manufacturer for replacement knobs or covers that may prevent accidental activation.
The recall impacts a variety of Samsung Slide-in Electric Ranges sold at Best Buy, Costco, The Home Depot, Lowe’s and other appliance stores from May 2013 to August 2024, for between $1,250 and $3,050.
At least 300 stoves have accidentally turned on when the front-mounted knobs were merely bumped by an adult, child or pet, with the reported Samsung electric range fires causing extensive property damage in many of the cases. In addition, at least 40 injuries have been linked to the problems, eight of which were serious enough to require medical attention.
A list of serial numbers for recalled Samsung ranges can be found on the manufacturer’s site. Consumers can locate the serial number for their stove on the inside upper left corner of the oven door or inside the storage bin located on the bottom of the oven.
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Learn MoreHomeowners or other consumers impacted by the Samsung stove recall should contact the manufacturer immediately to request a free set of knob locks or covers, which are compatible with their stove’s model.
Those continuing to use recalled ranges without the knob locks or covers should keep children and pets away from the appliance and check to make sure the knobs are in the off position before leaving home or going to bed. Wi-Fi enabled ranges can also use the “Cooktop On” notification on the company’s SmartThings app to receive smartphone alerts when a burner gets turned on.
The CPSC also provides additional guidance on steps homeowners should take to avoid kitchen fires with their stoves, which includes keeping stovetops clear and preventing accidental activation of the range.
For more information about the recall, consumers may contact Samsung toll free at 1-833-775-0120 from 9:00 a.m. to 8:00 p.m. ET Monday through Friday or email rangesupport@sea.samsung.com. They can also visit the company’s website at https://www.samsung.com/us/support/range-knob-kit/.
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