I have an open claim now for a no fault accident.. they have claimed total loss.
Vehicle is 2020 Ford cargo van with 2k miles and repair is 14k .. true car values my car 46k… how is this a total loss.. it’s been 3 weeks since my accident in WY (i live in FL) and i have yet to receive a phone call. I want them to approve the repairs. I haven’t been told anything on what they value my van for.. i haven’t HEARD anything.

Hello I received a blue paper 📄 but I don’t remember most of the detail I need help please.

Progressive total loss after 125 days “settled”. The undervalued my car by close to 10k. I hired appraiser. They had me drive the damaged vehicle around town for estimates after a month of “vacations” and “get back to you next week’s”.
This I now see is so the total loss on 2022 book’s loss, not 2021.
I have had comprehensive coverage on same car since 2011. They required social media posts, for me to drive and get records that had been stolen to show it was not a fraudulent claim. when recovered by police i called to ask if i should have it towed home since i unsure of damage, and no one at progressive could answer this. They suggested driving it.
after days of driving my damaged vehicle to estimates setbup by agjuster, it was determined it a total loss due to drug use in car as a needle cap was found. This was AFTER the police report included drug bags and paraphernalia. The needle cap could have been my son’s as he is type 1 diabetic.
All this to say, I have paid nearly 1k for rentals, I do not have my vehicle as it totaled by insurance and it sat in rain the entire b time waiting for the appraisers. I wanted to buy back and fix until I saw it not water tight and in 4 months of rain waiting.
I am beyond upset with whole process.

I opened up a auto insurance policy with Progressive on Oct 25, 2021 at 100am. At 300pm on the same day we had flash floods everywhere in the Bay Area and my car was stuck in a flood in Millbrae, CA. My car sat in that waist high water for 5 hours because I could not get a hold of Progressive Roadside Assistance. I finally hired a tow truck company to help me tow my car to friends house nearby at 945pm. Someone finally answered the phone at Progressive around 1100pm and said a tow truck will come in an hour. I waited for 3 and a half hours for this truck and no one came. I tried calling back to Progressive and no one answered. I again tried to do this again Monday, Tuesday both days NO SHOW. Finally Wednesday Progressive sends a truck to tow my car to the shop. Progressive claims department told me that an adjuster will be at the shop within 72 hours to look at the damages to my car. He didn’t come for 7 days and when he did, he deemed my car a total loss due to water in the motor. So since I was covered at the time of incident, I was expecting a check for my loss to my 2018 Honda Civic Sport. Thats not what happened. This jerk started an investigation instead since I opened up the policy on 10/25/21 at 100am, and the incident was on 10/25/21 at 300pm. These people were asking me for documentation for my last insuramce policy with Farmers that ended on 10/24/21, my work schedule, since I was on my way to work at the time of the incident, names of the people who helped me push my car out of the water 5 hours later, and a copy of the 911 calls from San Mateo County Sheriffs Office sine they are the ones who patrol Millbrae. I sent them all these documents on 12/8/21. It is now May 2022. They recently contacted me through email stating that they never received them. I have proof that they did. I have not been paid for my car and I canceled my policy with Progressive. They are a BS Company that does BS things to their policy holders. Im still seeking legal representation for this issue, but I WILL NEVER BUY A POLICY THROUGH A DISHONEST COMPANY LIKE PROGRESSIVE. For those of you shopping around for insurance, YOU SHOULDNT EITHER..

Fighting with Progress now, totaled my 2020 Ford Ranger XLT and they are low-balling my settlement offer. Projected Sold Adjustment?? Vehicle Configuration Adjustment?? This is BS.

Yes I hit a deer , grill and front end damaged. Coolant radiator ruined,etc. Body shop quoted 38 hundred to fix? Progressive quoted 18 hundred. I asked for an adjuster to come look at it because of the large difference. They said they could not do that. Said they would look at my pictures and videos I sent ? Then they told me to have it fixed. They would work with the body shop. In the end I payed over 13 hundred on a 500 hundred on a deductible. There was 5 different people I spoke with during this process over a two week period!