Porsche and Audi Recall Issued Due to Overheating Charging Ports That Pose Fire Risk
Owners of recalled Porsche and Audi hybrid vehicles have been advised to stop using the 220V/240V portable charging cable, due to risk that the charging port may overheat and cause a fire
Federal safety officials have announced a recall impacting nearly 135,000 Porsche and Audi hybrid vehicles due to problems with the charging cables, which may cause the vehicles’ charging ports or home outlets to overheat, increasing the risk of a fire.
The National Highway Traffic Safety Administration (NHTSA) announced the Porsche recall and Audi recall on December 21, instructing owners to stop using the 220V/240V portable charging cable, after receiving more than 700 complaints of the cables causing overheating events.
Officials warn Audi and Porsche owners that the 220V/240V portable charging cable can overheat when plugged into certain types of lower quality electrical receptacles that may not be able to withstand the necessary electrical flow for the compact charging system. This design defect could cause the charging cables to overheat and melt, or result in thermal damage to the electrical receptacle and the surrounding area, both of which can increase the risk of a fire.
The recalls instruct customers to stop using the 220V/240V portable charging cable and to only use the 110V home charging cable or public charging stations.
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Learn MorePorsche Charging Ports Recall
The Porsche hybrid recall impacts approximately 41,345 model year 2019 through 2024 vehicles manufactured from October 21, 2019 through December 31, 2023. To date, officials have received 110 reports from customers indicating the charging cable caused an overheating event.
The Porsche recall affects the model year 2019 through 2024 Cayenne E-Hybrid, 2024 Cayenne Turbo E-Hybrid, 2020 through 2023 Cayenne Turbo S E-Hybrid, 2021 through 2023 Panamera 4 E-Hybrid, 2021 through 2023 Panamera 4S E-Hybrid, 2021 through 2023 Turbo S E-Hybrid, 2021 through 2024 Taycan, 2022 through 2024 Taycan 4 Cross Turismo, 2020 through 2024 Taycan 4S, 2021 through 2024 Taycan 4S Cross Turismo, 2022 through 2024 Taycan GTS, 2022 through 2024 Taycan GTS Sport Turismo, 2020 through 2024 Taycan Turbo, 2021 through 2024 Taycan Turbo Cross Turism, 2020 through 2024 Taycan Turbo S, and the 2021 through 2024 Taycan Turbo S Cross Turi.
The NHTSA warns that the compact charging system may pose a risk of a fire if plugged into an insufficient household electrical outlet. Consumers are being advised to immediately stop use of the 220V/240V industrial compact/portable charging cable, and only use the 110V home charging cable or public charging stations.
Porsche announced customers will receive a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Recall announcements will be mailed out to consumers by February 9, 2024. Consumers with additional questions or concerns regarding the recall may contact Porsche customer service at 1-800-767-7243 using recall number APB6, or email the recall representative at sarah.shiver@dot.gov.
Audi Charging Ports Recall
The Volkswagen Group of America, Inc. Audi hybrid recall affects about 93,196 model year 2019 through 2024 vehicles manufactured from January 3, 2019 through December 10, 2023. The recall was announced following 615 reports of the compact charging system overheating.
The Audi hybrid recall includes model year 2021 through 2022 A7, 2020 through 2021 A8, 2019 through 2024 E-Tron, 2022 through 2024 E-Tron GT, 2022 through 2024 Q4 E-Tron, 2020 through 2024 Q5, and 2022 through 2024 RS E-Tron GT models.
The NHTSA warned that the compact charging system may pose a risk of a fire is plugged into a insufficient household electrical outlets. Consumers are being advised to immediately stop using the 220V/240V industrial compact/portable charging cable, and only use the 100V home charging cable or public charging stations. Audi will provide a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Recall announcements will be mailed out to consumers by February 9, 2024.
Consumers with additional questions or concerns regarding the recall may contact Audi customer service at 1-800-253-2834 using recall number 93U6 or 93U8.
For more information, owners may contact the NHTSA’s vehicle safety hotline by phone at 1-888-327-4236 (TTY 1-800-424-9153), or visit their website at www.nhtsa.gov.
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