Honeywell Thermostat Recall: May Overheat, Melt and Burn

About 77,000 Honeywell electric baseboard and fan heater thermostats have been recalled after a number of reports suggest that they may melt or begin to smoke.  

The thermostat recall was announced on July 28 by the U.S. Consumer Product Safety Commission (CPSC) after Honeywell International, Inc., the manufacturer, received at least 16 reports of the units melting. There have been no injuries reported in connection with the defective thermostats.

According to the CPSC, the units overheated, which caused them to melt and smoke. The CPSC has determined that the thermostats pose a burn hazard to consumers.

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The recall affects five models of Honeywell thermostats and two models released under the “Cadet” label. The affected thermostats have “Honeywell” or “Cadet” printed on the front. The model numbers for the recalled Honeywell thermostats are CT1950A1003, CT1950B1002, CT1957A1008, T4700B1014, T4700A1016. The model numbers for the recalled Cadet thermostats are T4700B1030 and T4700A1040. All of the models have a four-digit date code along with the model number printed on a label inside the front cover. Only those units with date codes beginning with 00, 01, 02, 03, 04, 05 or 06 are affected by the recall.

The thermostats were sold at HVAC, electrical and home improvement stores, and were also used by contractors, from January 2000 through December 2007 and cost between $80 and $300.

The CPSC recommends that consumers immediately stop using the affected thermostats by turning them off or down to 45 degrees. Only the models with a letter “B” in the model number have an off switch. Consumers can contact Honeywell at (888)235-7363 or visit www.yourhome.honeywell.com/T4700 for instructions on how to have a free replacement installed by Honeywell or more information.

4 Comments

  • RobertJanuary 18, 2023 at 1:43 pm

    I've had similar experiences with 2 different model Honeywell thermostats: PT2462-S (installed in 2016 - bedroom) and the replacement CT410B (installed Nov 2022). Failure was Jan 2023. Bedroom construction was in 1971 when original thermostat was installed. My supply line 240 volt wire is 10 AWG while the CT410B uses 12 AWG wire. Honeywell CT410B spec for is 5280 watts and 22 amps - my b[Show More]I've had similar experiences with 2 different model Honeywell thermostats: PT2462-S (installed in 2016 - bedroom) and the replacement CT410B (installed Nov 2022). Failure was Jan 2023. Bedroom construction was in 1971 when original thermostat was installed. My supply line 240 volt wire is 10 AWG while the CT410B uses 12 AWG wire. Honeywell CT410B spec for is 5280 watts and 22 amps - my bedroom radiant ceiling heat cable is rated at 4000 watts (16 X 16 feet bedroom). Odor of melting plastic housing and wire plastic insulation melting alerts one to a problem. Also, on-off bar broke in two pieces during the last failure. I've purchased another CT410B as an interim solution to get bedroom heat, until I can find a more robust 240V thermostat. I've noted on-off bar material on just-purchased appears to have been changed, now a silver appearance versus 2022 unit copper type color.

  • WillJanuary 8, 2023 at 6:08 pm

    I have also just had a negative experience with a Honeywell thermostat nearly setting fire to my home. If it wasn't for the fact that the electrical box was made of metal, we would be working with an insurance adjuster right now for damages. Glad we had a breaker that worked as it should and kicked before a complete disaster occurred. I was not aware of the recall, had I know I would have repla[Show More]I have also just had a negative experience with a Honeywell thermostat nearly setting fire to my home. If it wasn't for the fact that the electrical box was made of metal, we would be working with an insurance adjuster right now for damages. Glad we had a breaker that worked as it should and kicked before a complete disaster occurred. I was not aware of the recall, had I know I would have replaced them. I had purchased several about a year ago with plans to replace the old dial ones original to the house. Glad my life was to busy to complete this task. I guess I will be getting refunds for those if possible.

  • MoFebruary 16, 2022 at 1:39 am

    Honeywell thermostat almost burnt my house down

  • ColinMarch 10, 2019 at 1:47 pm

    I have installed a new RVL430 thermostat in my bedroom to replace an old themostat. When the room reaches the temperature set it keeps cycling every 15 to 20 seconds. Is this normal? I have the same theromastat in my living room that I installed several years ago and it does not operate like this. Is thei something wrong with this unit?

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