Electrolux Washing Machine Class Action Lawsuit Filed Over Mold Problems

February 20, 2017

By: Russell Maas

A class action lawsuit has been filed against Electrolux, over mold problems with front-loading washing machines, which allegedly results in a smell that can permeate a consumer’s home, as well as potentially spreading mold or mildew onto clothes.

The complaint (PDF) was filed by Reginald Lampkin and Megan Brown in the U.S. District Court for the Northern District of Illinois on February 8, seeking class action status for all consumers who purchased certain front-loading automatic washing machines, which were sold under the brand names Electrolux, Frigidaire and Kenmore.

According to the lawsuit, the manufacturer concealed design defects and knew that the Electrolux washing machines may fail to drain properly, failing to eliminate moisture following washing cycles, and fail to rinse away or remove dirt, detergent, fabric softeners and oils, which lead to the growth of mold and mildew.

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The development of mold and mildew in a consumer’s washing machine can lead to a variety of health and safety issues, as well as causing mold on clothes to spread throughout the home. Plaintiff’s also allege that many items have been destroyed due to the insufficient moisture removing cycles, causing specialty items and clothes to be ruined from mold growth. In addition to the safety concerns, the lawsuit alleges the washing machines’ mold growth issues have substantially decreased their value and consumers are owed compensation.

“The mold and mildew problems in the Washing Machines create a geniune nuisance,” according to the Electrolux class action lawsuit. “In addition to being unsightly and noxious, mold and mildew on the inside of a washing machine can damage cloths and other items. Furthermore, the development of mold and mildew in a consumer’s washing machine can lead to a host of health problems, including allergies and complications due to asthma. Needless to say, the mold and mildew problems also substantially decrease the value of these Washing Machines.”

The manufacturer has allegedly refused to correct the problems, instead instructing consumers to wipe the inside steel baskets of their washing machines after each wash cycle and directing them to purchase cleansing agents if they report a problem. Electrolux also tells consumers to leave the washing machine door open after use, which the complaint points out is an unsafe practice, which the manufacturer explicitly warned consumers not do around small children.

Plaintiffs allege that Electrolux has profited, directly and indirectly, by concealing the nature of the defects of the falsely advertised washing machines and has not offered any remedy or solution to prevent mold or mildew growth within the machines.

As a result of the deceptive, unfair, fraudulent, and unlawful conduct alleged, the lawsuit calls for all class members to be compensated with punitive damages and for Electrolux to issue a corrective order to either resolve the issue or replace the machines.

Tags: Class Action Lawsuit, Electrolux, Frigidaire, Kenmore, Mold, Washing Machine

228 Comments

elizabeyjOctober 13, 2024 at 8:14 am

I have had the same problem. Machine is 3 years old and problem started first year in spite of my following directions for cleaning. Bleach does not remove the mold. Want to be added to law suite.
GailJune 5, 2024 at 8:20 pm

Same issue with the mold in my Electrolux front load washer. I've replaced the rubber around the door opening also but already black and moldy. No way to clean it. It smells, its disgusting. How can I join the lawsuit?
DonnaMay 25, 2024 at 3:18 am

I have an electrolux front loader and recently replaced the rubber gasket and it has already got black mold and slime all inside it and smalls horrible . I have only had my washer for 3 yrs and have had issues with this from the start. Would like to be added to the lawsuit and compensated as well !
MichaelApril 24, 2024 at 11:31 am

What is the status of this lawsuit and is there a list of products or date range of washing machines affected? We've had the same smell from our machine which was produced around 2016 or so (we think).
CourtneyApril 13, 2024 at 9:11 pm

please add me as well, I have the SAME mold issues and have all sorts of health related issues!
MichelleMarch 27, 2024 at 10:28 pm

The persistent mold is maddening… as is the fear of constant exposure to the mold.
LeeFebruary 17, 2024 at 8:10 am

I have had mold in my washer for years and no tablet or cleaning agent can remove it. It’s disgusting. Every time I use it more water collects in the rubber gasket and has to be wiped out after each use. There’s so much water in the gasket it takes quite a lot of paper towels to get it out. I need a new washer. Nothing can correct this problem. I’ve looked at new Electrolux washers and the design [Show More]I have had mold in my washer for years and no tablet or cleaning agent can remove it. It’s disgusting. Every time I use it more water collects in the rubber gasket and has to be wiped out after each use. There’s so much water in the gasket it takes quite a lot of paper towels to get it out. I need a new washer. Nothing can correct this problem. I’ve looked at new Electrolux washers and the design on the gasket looks worse than the old washers. The GE washer has added Microban in their front loaders with a vented door to prevent the mold problem. Not many reviews on this yet. I do not want a top loader but neither do I want a front loader that produces mold. Now what?????How can Electrolux not be there for their customers. My entire kitchen is Electrollux appliances. I can’t believe they’re still selling this washer.!
janiceJanuary 1, 2024 at 9:08 pm

I am so angry that I have to deal with disgusting mold. There is no way to clean it and you are unable to leave the door open as the light stays on. So unfair.
CrystalDecember 21, 2023 at 1:19 am

I am highly allergic to mold. I started getting dermatological issues and breathing issues. This washing machine not only spread mold to my clothing, my skin, but also through my house I have documented health issues. From mold, exposure. Period. This machine is only a year old.
LeonDecember 18, 2023 at 7:18 pm

Hi, We purchased our Electrolux washer in 2022. After some time the resin gasket is covered in black mold and is not cleanable. We contacted Eltrolux multiple times but their customer service refuses to do anything. We don't feel safe using this machine.
SherryDecember 18, 2023 at 3:33 am

Our washer is less than a year old. At the end of some cycles there will be a puddle of water requiring us to run another rinse /spin cycle. And mold/slime started to build up on the door seal after only a few months, especially in the little channels that drain from the large gasket channel. Sent Electrolux pictures and video but they told us they can't open them but to just clean the seal afte[Show More]Our washer is less than a year old. At the end of some cycles there will be a puddle of water requiring us to run another rinse /spin cycle. And mold/slime started to build up on the door seal after only a few months, especially in the little channels that drain from the large gasket channel. Sent Electrolux pictures and video but they told us they can't open them but to just clean the seal after each use which obviously does not work and the area with the most mold/slime, we can not get to. Washer is still under warranty as well! Put us on the class acrion law suit too please!
DotDecember 2, 2023 at 8:59 pm

Purchased EFLS627UIW in December, 2021. I have all of the same issues as listed in every comment. I bought an extended warranty and have tried for months to get the rubber gasket replaced. Repeatedly referred to Solutions Electronics in Browns Mills, NJ, Repairman never shows up. Please add me to the class action. Thank you.
ElizabethNovember 10, 2023 at 9:59 am

My Electrolux front loading washer has mold around the rubber gasket. While under warranty the gasket became completely black with mold; it was replaced less than a year ago and now I have the same problem happening again. Disgusting…. My twenty year old GE front loading washer has no such problem! Please add me to this class action suit.
LiseNovember 9, 2023 at 7:42 pm

Please add me to the lawsuit concerning the Electrolux Front Load Washer! I purchased my washer and the salesman insured me that the silicone that was installed in the washer was to prevent mold from gathering in the washer! This is not healthy to have this exposed in our home or have our clothes washed in this. I went back to the store I purchase it from because I purchased the extended warrant[Show More]Please add me to the lawsuit concerning the Electrolux Front Load Washer! I purchased my washer and the salesman insured me that the silicone that was installed in the washer was to prevent mold from gathering in the washer! This is not healthy to have this exposed in our home or have our clothes washed in this. I went back to the store I purchase it from because I purchased the extended warranty but they claim it will only cover mechanical issues! Said I would have to pay a service tech to come out! This is a major malfunction to this washer and the company has now discontinued selling this washer.
RebeccaOctober 11, 2023 at 3:06 pm

My Electrolux washer is was full of black mold/mildew I scrubbed, sprayed, wipe it dry, leave door open it still grows mild Forget about having anything white come out white Horrible problem
ArdisOctober 2, 2023 at 3:38 pm

We purchased our Electrolux washer in 2018, front loader, Model EFLS627UTT, Serial Number 4C81100100. The whole rubber ring around the door is filled with mold. I have wiped the gasket after every use and I always leave the door open to dry out. Please add me to the suit and contact me in regards as to what I have to do. Sincerely, Ardis Ryan
JaneySeptember 14, 2023 at 12:16 pm

I have the Electrolux front load washer # EFLS517STT/IW which I purchased in 2018 but it was rarely used until 2020. Now I cannot get the mold smell out of it. The inside is clean as well as the gasket and I can’t figure out where the smell is coming from. I have ran the “clean” cycle many times. Very frustrating.
AngelaSeptember 11, 2023 at 7:18 am

My Electrolux front load washer not even a year has black mold constantly I need a new one I had breast cancer cannt afford to have mold pls help
BradAugust 29, 2023 at 8:35 pm

We purchased Electrolux ELFW7537AW, 4.5 CF front loader w/steam Dec13, 2021. Occasionally after a load of clothes are done they will be sitting in a puddle of water and must be run through the rinse/ spin cycle again. Within just a couple of months of our purchase it began developing little black mold spots on the front rubber seal. A black slime rapidly and aggressively spread to the inside surf[Show More]We purchased Electrolux ELFW7537AW, 4.5 CF front loader w/steam Dec13, 2021. Occasionally after a load of clothes are done they will be sitting in a puddle of water and must be run through the rinse/ spin cycle again. Within just a couple of months of our purchase it began developing little black mold spots on the front rubber seal. A black slime rapidly and aggressively spread to the inside surfaces of that seal. No amount of alcohol, ammonia, bleach, mold cleaner or mold prevention works to remove this stuff. However, doing the best I can to attempt to clean the seal really exacerbates my asthma. The smell permeates all our laundry now. Please add me to your lawsuit.
WendyAugust 24, 2023 at 7:51 am

I purchased Electrolux washer EFLS627UTT in October 2020. This machine began growing black mold on the gasket on the front door immediately from the beginning. I have spent countless hours and methods trying to remove it, have left the door open and wiped the inside after each use. But the black mold continues to grow larger and is a serious health concern. I would like compensation for the ag[Show More]I purchased Electrolux washer EFLS627UTT in October 2020. This machine began growing black mold on the gasket on the front door immediately from the beginning. I have spent countless hours and methods trying to remove it, have left the door open and wiped the inside after each use. But the black mold continues to grow larger and is a serious health concern. I would like compensation for the aggravation and health risks to my family.
VickiAugust 18, 2023 at 7:43 am

We also have mold around the bellow and washer cleaning per manufacturer does not fix the problem. We frequently have black mold that presents itself on our clothing and the washer door. I have paid service providers multiple times to try to identify the source of the issue to no avail. Also having problems with drainage. Often after the cycle is complete I find my clothing sitting in a pool of wa[Show More]We also have mold around the bellow and washer cleaning per manufacturer does not fix the problem. We frequently have black mold that presents itself on our clothing and the washer door. I have paid service providers multiple times to try to identify the source of the issue to no avail. Also having problems with drainage. Often after the cycle is complete I find my clothing sitting in a pool of water.
RichaJuly 24, 2023 at 10:11 am

A severe mold issue with the Electrolux washer. We bought this 3 years ago and it has been nothing but disappointment. Cant get rid of mold even after wiping after every use. It is very unhealthy at this point. How can I join the lawsuit?
SallyJuly 23, 2023 at 10:54 am

Please add me to the lawsuit as we have an Electrolux front load washing machine that was purchased last year. The machine constantly has mold
GeneJuly 2, 2023 at 10:43 am

My wife and I have a stackable Electrolux washing machine with a severe mold issue. How do I join the class action law suit?
JamesApril 19, 2023 at 12:53 pm

Please add me to the class action lawsuit… I have black mold in my Electrolux wash machine and my daughter has been getting sick. Thank you
LindaMarch 19, 2023 at 11:18 pm

I just posted below complaint on the Electrolux complaint board today along with photo's of the horrible mold. My eyes are burning and I feel sick from trying to clean this washing machine and having to work in the same room with it. Please add me to the suit and contact me - I need help! Extreme Health Hazard - MOLD with Front Loader I truly hate to bring a complaint like this against a re[Show More]I just posted below complaint on the Electrolux complaint board today along with photo's of the horrible mold. My eyes are burning and I feel sick from trying to clean this washing machine and having to work in the same room with it. Please add me to the suit and contact me - I need help! Extreme Health Hazard - MOLD with Front Loader I truly hate to bring a complaint like this against a reputable company but this is bad. I bought this washer in 2020 - Model EFLS627UIW. I was told to keep the door open after washing and I'd need to run the clean cycle and clean the rim on a regular basis. I keep the door open and clean what I can see and easily get to + run the clean cycles. It's now March of 2023 and the past 6 months or so have been so unbearably AWFUL to just be in my laundry room due to the smell of mold - and my office is set up here so I am in the room every day for hours. I believe I am getting ill from the HORRIBLE black mold that has developed inside the folds and underneath the drum and rubber seal. I have been trying to clean and clean and clean with bleach and it is impossible to remove this stuff fully without removing the entire seal and I bet the drum as well. There is so much gunk and mold underneath the rubber seal and in places I cannot see / get to - my hands are hurting from trying to get in there and clean it. It's next to impossible to remove! We also started noticing that when we run the washing machine, a horrible smell like rotten eggs or sulfur comes out with the water. I have owned 2 other Maytag front loaders since the 1990's and NEVER had a mold smell with them. I am so disgusted by this health hazard of a machine that I now own. I called the customer service to ask if there was something they could do. The woman I spoke to said I could buy a new part and pay to have it installed as it was not covered by warranty. I indiciated I would have to raise this as a complaint and contact the BBB if she didn't resolve it - but that is the policy. The design of this machine was not thought out properly. This seal has black mold that is growing in places that are impossible to reach and not something that a person without service repair knowledge could do. And even if they could, why should you have to? This is a major effort to replace - I just watched the video. I'd have to remove the top, remove hoses, pull off the front of the machine and reinstall the extremely tight spring mechanism plus other things. I already have breathing issues and I don't want it compounded by this. Extremely disappointed and looking for some resolve.
MargaretMarch 11, 2023 at 6:55 pm

Please add me to the lawsuit. In addition to the mold in the rubber seal, I have mold in the recirculation hose. I have replaced my seal and the problem just repeats itself. Leaving door open and running clean cycles does not eliminate the issue.
MarleneMarch 2, 2023 at 4:09 pm

I purchased and registered my Electrolux 617SIW washer in Nov 2016. It has developed black mildew in the bottom of the rubber gasket and thick Gue like mold in the upper portion. This is despite my consistent cleaning of the washer per the manufacturer's instructions and wiping the gasket with a cleaning wipe that has bleach. I use a low suds detergent, Persil meant for HE front loaders. I also le[Show More]I purchased and registered my Electrolux 617SIW washer in Nov 2016. It has developed black mildew in the bottom of the rubber gasket and thick Gue like mold in the upper portion. This is despite my consistent cleaning of the washer per the manufacturer's instructions and wiping the gasket with a cleaning wipe that has bleach. I use a low suds detergent, Persil meant for HE front loaders. I also leave the door open and detergent tray after completing a wash. I was told that this unit was mold preventative. Please add me to the class action lawsuit.
PeggyFebruary 20, 2023 at 3:38 pm

We bought our Electrolux front loaders in the fall of 2017. Model EFLS617STT and EFME617STT. We were told the rubber boot had mold protection. Thankfully, we haven’t had the mold described here, but we gave had a gross orange slime build up behind the boot. I pulled it forward and scrubbed everything. Then I washed with AFFRESH tablets 6 different times in a row. Spent the whole day trying to g[Show More]We bought our Electrolux front loaders in the fall of 2017. Model EFLS617STT and EFME617STT. We were told the rubber boot had mold protection. Thankfully, we haven’t had the mold described here, but we gave had a gross orange slime build up behind the boot. I pulled it forward and scrubbed everything. Then I washed with AFFRESH tablets 6 different times in a row. Spent the whole day trying to get washer cleaned. I think it is detergent and fabric softener build up. The washer did begin to smell like mildew. I always leave the door open when not in use and we have our water heater turned up high. I always have washed the clothes with extra rinse cycle plus one more. I use a very small amount of detergent. I get way too many suds if I use the recommended amount. We have a water softener. Lately, I have felt detergent is still being left in our clothes so I wash with detergent using the soak feature, then wash again with no products on the fast wash cycle. If I still see suds, I keep washing until they’re gone. The towels washed in hot water are the loads I have to rinse repeatedly. They feel like sandpaper now. None of our clothing is soft. So much for energy efficiency and low water use. It’s a bunch of political BS that has turned our high priced appliances into total junk that you toss when you’re tired of the problems because they can’t be fixed. Three new pairs in 18 years. Speed Queen commercial will be my next set.
ToniFebruary 20, 2023 at 1:26 pm

I have model EFLS627U1W0 and I have mold in the rubber near the drum- it is very difficult to get it to go away
TriciaFebruary 3, 2023 at 9:48 am

Please add me to the law suit. I have black mold spores all around and in the rubber gasket of my wash machine. Tried washing but reappears quickly. I have a young child. The washer does not drain well and leaks. I now have leaks from the laundry area down to my first floor kitchen ceiling.
VeronicaJanuary 15, 2023 at 5:02 pm

I purchased an electrolux washer and dryer just over a year ago, and I can't get rid of the mold in issues in the washer! I've been wiping down after every use, cleaning it, and it just keeps on building up! If wish I bought a different brand.. I'm not sure if it's in the States, but I'm from Canada.
TIMOTHYJanuary 5, 2023 at 9:09 pm

My wife an i had bought a matching set 5 years ago an have always had a problem with our clothes smelling after washes. me constantly annoyed an repeating to her about my clothes always smelling. seal has always left a slight drain mark out the front door have replaced and cleaned seal i have even flipped the door to open opposite. we also have had problems with our washer fully discharging the w[Show More]My wife an i had bought a matching set 5 years ago an have always had a problem with our clothes smelling after washes. me constantly annoyed an repeating to her about my clothes always smelling. seal has always left a slight drain mark out the front door have replaced and cleaned seal i have even flipped the door to open opposite. we also have had problems with our washer fully discharging the water from loads causing clothes to still me soaked when attempting to move to dryer. causing lighter loads also resorting into my dryer destroying a belt. reason me being here was researching troubleshooting to fix the drain issue on the washer and by chance came across this. this has completely put me in a bad mood as i always have hated greedy companies to come and find out they are so careless about their customers is just a disgrace add myself and my wife as we are currently thinking of buying a new set an to be honest, we don't have the spare cash to just throw at new ones
AdrianaNovember 2, 2022 at 6:47 am

I have the Electrolux EFLW417SIW0 and have been plagued by the increasingly present mold/mildew, and drainage issues. Not only is the mold around the rubber part of the drum, it builds rapidly through the entire area where you put the detergent. I have also tried everything, except replacing parts or the replacing the entire machine itself. The only thing that masks the smell, even after cleaning[Show More]I have the Electrolux EFLW417SIW0 and have been plagued by the increasingly present mold/mildew, and drainage issues. Not only is the mold around the rubber part of the drum, it builds rapidly through the entire area where you put the detergent. I have also tried everything, except replacing parts or the replacing the entire machine itself. The only thing that masks the smell, even after cleaning the machine, are Downy beads, which are pretty pricey!!! Today I had to finally buy a new washer. Sadly in good consience, I wont be able to sell my Electrolux due to these unfortunate issues.
AprilOctober 18, 2022 at 1:14 pm

Purchased the top-of-the-line Electrolux washer and dryer with a 10 year warranty. Within 6 months, the door seal was full of black mold. I also wipe it down and run a cleaning cycle regularly. Please add me to the lawsuit.
HeatherOctober 9, 2022 at 7:53 pm

I purchased ours in 2019 and the mold on the rubber seal is all over (top and bottom). Nothing works to clean it off. I always leave the door open and run the "clean wash cycle." Please add me to the lawsuit.
AmberOctober 6, 2022 at 8:59 pm

I bought 2 sets of washers and dryers in the past year. BOTH are collecting black mold around the rim and nothing removes them
Sherry DomjanOctober 3, 2022 at 12:40 pm

I purchased my Electrolux Washer and Dryer set in November 2021 - less than a year old and I am shocked by the amount of Black Mold on, around and behind the rubber gasket - It concerns me greatly, that our clothes are exposed to these pores. Please add me to the lawsuit.
JacquelineOctober 1, 2022 at 10:25 pm

I have the same problem. I have tried different suggestions but nothing has really work.
JANETSeptember 26, 2022 at 9:20 am

My front load Electrolux Washer that I got in 2020 is doing the same thing and I have tried everything they have suggested. How do I get added to this lawsuit?
Mike and MarySeptember 23, 2022 at 4:48 pm

Mold issues are bad in the washer. Leaving the door open has not keep the mold from developing as we were told. This causes issues with smell on garments, odor in the laundry room which is the direct route to garage and health issues for our family.
LaurenSeptember 22, 2022 at 4:24 pm

We purchased our washer dryer set less than 2 years ago and we also have the same issues as described in everyone else’s post. No matter how many times we clean them, the mold never goes away.
TanyaSeptember 19, 2022 at 9:42 am

My Electrolux front load washing machine has black mold and mildew on rubber gasket. I follow all the guidelines; leave the door open, wipe down the drum and rubber gasket, use the "clean" cycle weekly, sanitize, etc. NOTHING works! The smell that permeates my laundry room and clothes are awful. I sometimes wash my clothes 2-3x trying to rid them of the awful smell and I'm actually embarras[Show More]My Electrolux front load washing machine has black mold and mildew on rubber gasket. I follow all the guidelines; leave the door open, wipe down the drum and rubber gasket, use the "clean" cycle weekly, sanitize, etc. NOTHING works! The smell that permeates my laundry room and clothes are awful. I sometimes wash my clothes 2-3x trying to rid them of the awful smell and I'm actually embarrassed when I leave my house that others can smell the stench on my freshly laundered clothes. Electrolux needs to be held accountable to fix this known issue and compensate or replace the washers of Electrolux owners!
AntoinetteSeptember 11, 2022 at 10:49 pm

My Electrolux washer is less than 2 years old. I have the same problems: Moldy rubber gasket all the way around. Nothing gets it clean even the machine cleansing cycle with machine wash tabs and it smells like mold. I do leave the door open to let it dry out. In the last 2 months my machine has started leaking water from the bottom costing me alot of money in contractors trying to solve problems. [Show More]My Electrolux washer is less than 2 years old. I have the same problems: Moldy rubber gasket all the way around. Nothing gets it clean even the machine cleansing cycle with machine wash tabs and it smells like mold. I do leave the door open to let it dry out. In the last 2 months my machine has started leaking water from the bottom costing me alot of money in contractors trying to solve problems. Please add me to this
GrazianoSeptember 11, 2022 at 6:26 pm

I have a frontloading Electrolux that I purchased just over a year ago. The mold issue started almost immediately. Left door open and all but to no effect. It looks horrible. Tried mold killing products. Very little effect. The mold is permanent.
CatherineSeptember 6, 2022 at 11:37 am

Same issue. Unable to get rid of the black mold.
ReneeAugust 30, 2022 at 9:09 pm

I also am having issues with black mold! I even replaced the rubber gasket! I also leave the door open and detergent dispenser open and don’t use fabric softener since the rubber gasket was replaced! The black mold and stench is back and awful !! 😩 Thanks for any help, ~Renee
JanineAugust 22, 2022 at 7:28 pm

I have the exact same problem on an Electrolux front loading machine, 15 months old. Black mold all over the rubber gasket, moldy smell on clothes, and unable to clean it with bleach (nothing resolves this issue). Please add me to the lawsuit.
ShelleyAugust 18, 2022 at 8:33 am

We are having the same issues with our front loader Electrolux washer.
ROBERTAugust 14, 2022 at 2:31 pm

We are having the same problem, we leave the door open after each use and wipe it out as best as possible. The machine is only 14 months old and we have black mold building up on the rubber gasket. Going to replace it but was told we will have build up again in no time. When we bought the unit the salesman told us this was atop of the machine, did not expect to have this problem. Very ,very di[Show More]We are having the same problem, we leave the door open after each use and wipe it out as best as possible. The machine is only 14 months old and we have black mold building up on the rubber gasket. Going to replace it but was told we will have build up again in no time. When we bought the unit the salesman told us this was atop of the machine, did not expect to have this problem. Very ,very disappointed and don't know what to do. PLEASE add us to the Class action suit.
ErikAugust 7, 2022 at 4:39 pm

constantly try to wipe out, follow guidelines to leave door open, and bleach on recommended clean washer cycle, yet still seems to get worse. Not quite the value we thought we were getting for a premium washer
MargoAugust 6, 2022 at 2:18 pm

I have been unsuccessful in removing the mold on the rubber casket. I would like to be added to the law suit.
LindaAugust 2, 2022 at 10:43 pm

Electrolux Washer has mold and residue in rubber gasket. Now it is starting to smell bad I clean it with bleach and special washer cleaner. Still have mold. Add me to the class action law suit b
MeganAugust 2, 2022 at 7:26 pm

Dang! Same issue. I totally feel like a sucker for buying it. Also mold within six months and the salesman was so smooth, i was convinced i had bought a stellar machine. No such luck. It’s disgusting. Full of mold.
KarinJuly 23, 2022 at 7:15 am

Same as others. I replaced the gasket 6 months ago and the mold is back. I leave the door open and the detergent dispenser open , but no luck. Please add me to the class action suit.
MarlaJune 27, 2022 at 1:20 pm

I am having the exact same problems with black mold. I cleaned inside and outside the seal with bleach but can not get to all the areas so I still have a smell. It's like you have to wipe the seal down every time you do a wash. I saw no reviews about the black mold when I bought the machine. and feel like I was mislead by every magazine out there. Ready to go back to a top loader!
MikeJune 26, 2022 at 10:06 am

Full of Mold around the washer .
Mary KJune 15, 2022 at 7:23 am

We have had nothing but problems with mold in our machine. Now the water keeps filling and does not shut off. We have replaced the rubber gasket once and we were told to buy an extra one because because we will need it. I meticulously clean the seal and inside to no avail.
JamieJune 8, 2022 at 7:13 pm

I bought mine and mold the first month I had it. Then after almost a year it breaks
LorraineMay 23, 2022 at 10:23 am

So frustrating that the rep didn't tell me about this when I spent all the money on this washer. Mold within 6 months. We can't get it out and Electrolux doesn't do anything about it. I had to pay for the replacement part and just finished paying 210 to have it replaced. And for what? So it can get mold again in the coming months. So upsetting that the consumer has to foot this. It needs to stop b[Show More]So frustrating that the rep didn't tell me about this when I spent all the money on this washer. Mold within 6 months. We can't get it out and Electrolux doesn't do anything about it. I had to pay for the replacement part and just finished paying 210 to have it replaced. And for what? So it can get mold again in the coming months. So upsetting that the consumer has to foot this. It needs to stop being sold!
IleneApril 17, 2022 at 1:07 pm

exact same issue.... Wave Touch Front Load Washer -- Model EWFLS70JIW1 purchase in 2014... struggle to keep mold from accumulating in gasket. Always wipe it dry, and leave the door open. Nonetheless it has accumulated plenty of mold... it doesn't drain properly. There is even mold when you pull back the upper portion ( where it should definitely not collect) and mold in the soap dispensers. [Show More]exact same issue.... Wave Touch Front Load Washer -- Model EWFLS70JIW1 purchase in 2014... struggle to keep mold from accumulating in gasket. Always wipe it dry, and leave the door open. Nonetheless it has accumulated plenty of mold... it doesn't drain properly. There is even mold when you pull back the upper portion ( where it should definitely not collect) and mold in the soap dispensers. Fed up and looking to replace the gasket when I came across these law suits. Would definitely be interested in hearing any recourse to replace w Electrolux, or compensation available to consumers for this nuisance and health hazard
SusanApril 6, 2022 at 2:27 am

I have the same problem with my 1 yr old machine! I have spent hours scrubbing the seal and under the seal. I have used bleach and the clean cycle between wash loads. The moisture on the glass door is constant. I have put a hand towel in to absorb moisture and the towel is always damp and smells! I have severe asthma and highly allergic to mold. This is unacceptable and negligence by Electrolux! S[Show More]I have the same problem with my 1 yr old machine! I have spent hours scrubbing the seal and under the seal. I have used bleach and the clean cycle between wash loads. The moisture on the glass door is constant. I have put a hand towel in to absorb moisture and the towel is always damp and smells! I have severe asthma and highly allergic to mold. This is unacceptable and negligence by Electrolux! Spent a lot of money and feel like I was swindled! I want a new machine!
YvetteApril 4, 2022 at 8:24 pm

I have the same issue has my washer less than a year and my front load washer has black mold!!! I’ve tried cleaning multiple times and it will not go away.
EMarch 31, 2022 at 4:56 pm

We purchased an Electrolux washer and dryer in 2018 and we have had mold from early on. Called the store where we got and they sold is done cleaner it has gone nothing. Our friends had their rubber replaced under warranty we were not so lucky. Would never recommend or purchase this brand again. What is the recourse?
ScortMarch 28, 2022 at 12:20 pm

1 1/2 year old mass mold on seal. Clean and wipe down leave door on and still can't remove
DebraMarch 21, 2022 at 1:56 pm

Having the same problem with mold in my Electrolux front loading washing machine. I haver cleaned it, leave the door ajar for air flow, still getting mold. I thought I was upgrading, but I am putting more work into the washer than any other I have ever had.
DonnaMarch 19, 2022 at 12:50 am

Wish I had seen this before buying 10 months ago. Sales person assured me Electrolux had remedied the mold problem and installed new gaskets that mold did not grow on. Rubbish. It grows it’s black and it stinks! I live in an apartment leaving the washer door open blocks my hallway but if I don’t the smell is horrible! I have bruises on my stomach from running into that door. $2000 down the drain.[Show More]Wish I had seen this before buying 10 months ago. Sales person assured me Electrolux had remedied the mold problem and installed new gaskets that mold did not grow on. Rubbish. It grows it’s black and it stinks! I live in an apartment leaving the washer door open blocks my hallway but if I don’t the smell is horrible! I have bruises on my stomach from running into that door. $2000 down the drain. Pun intended. Sign me up if this goes forward.
JohnMarch 10, 2022 at 5:50 pm

Like many others severe mold issues with our EFLS627UIwo front loader. My wife is meticulous in cleaning the seal and leaving door open, imagine our surprise when we reached into to upper section of the seal to find a black mass of mold that we cannot remove. Also, the soap dispenser attracts mold. This is a design fault, not lack of cleaning - water slots at bottom are kept clear.
EricaFebruary 13, 2022 at 7:46 pm

Having the same issues as reported by everyone else. Washing machines were properly taken care of but mold is continuing to accumulate. Purchased 2019-2020.
AnnetteFebruary 3, 2022 at 6:53 pm

I bought. Brand New Washer And Dryer Set in September 2020 cost was $ 1400.00 for the set made by eletrolux Worst mistake I ever made the washer began growing mold . I sent eletrolux an email 6 mth's after I bought the set Because of the mold and their reply was your not using the machine right . I have done the bleach and it did nothing to get ride of the mold . And they refused to give me a[Show More]I bought. Brand New Washer And Dryer Set in September 2020 cost was $ 1400.00 for the set made by eletrolux Worst mistake I ever made the washer began growing mold . I sent eletrolux an email 6 mth's after I bought the set Because of the mold and their reply was your not using the machine right . I have done the bleach and it did nothing to get ride of the mold . And they refused to give me a refund. This is outrageous bad customer service . I want my name added to this lawsuit Annette Jones
AveriJanuary 31, 2022 at 1:43 am

Electrolux mold problem
KathleenJanuary 26, 2022 at 3:40 pm

Same issues here! Regularly clean it, also use the washer tabs too yo get ride if the smell.
LewisJanuary 22, 2022 at 7:39 pm

I'd be interested in hearing more about the lawsuit or other remedial measures being discussed.
EdgarJanuary 19, 2022 at 1:49 am

Glad I search mold issues with Electrolux front load washing machine. I have 3 kids all under 6 six old and I constantly have to clean mold and gray gunk from the rubber. The smell is unbearable and I have followed the instructions of cleaning and use the tablets to clean and for odor but still nothing. I problem continues for years I have had our machine for 4 years and a half.
MaryJanuary 18, 2022 at 10:08 pm

Nothing new to add. Mold around the seal us very difficult to remove. I leave door open after every wash.
TomJanuary 3, 2022 at 4:02 pm

Purchased an Electrolux ELFW7537AT front load washer a couple of years ago and same exact problems as indicated by others. Constant gunk and mold build up, bad smells, allergy issues for the kids. Please contact us if this moves forward.
AnneDecember 31, 2021 at 1:57 am

Glad I came across this-misery loves company. There’s mold and gross gunk festering in all the nooks and crannies of my front load machine. I wipe it down and keep the door open (kids are grown) between using. I’ve watched videos of repair people cleaning those rubber rings on different brands and it’s a lot easier. Electrolux’s machine is overly complicated and such a poor design. No wonder peopl[Show More]Glad I came across this-misery loves company. There’s mold and gross gunk festering in all the nooks and crannies of my front load machine. I wipe it down and keep the door open (kids are grown) between using. I’ve watched videos of repair people cleaning those rubber rings on different brands and it’s a lot easier. Electrolux’s machine is overly complicated and such a poor design. No wonder people are upset. I’ve never seen the build-up under the main flap until now and am completely disgusted. So is this what’s causing weird, random stains on some of our clothes? Add me to the ever-growing list!
DennisDecember 29, 2021 at 6:31 pm

Same issues with mold. I do I get to be part of this lawsuit?
CarolynDecember 29, 2021 at 5:11 pm

We have a three year old upright Electrolux washer. I have always cleaned it according to the video instructions. However, I have found massive amounts of mold on the inside of the rubber seal where one would never expect to look or have to clean. This can mot be safe! Please add me to the lawsuit.
ANTHONYDecember 17, 2021 at 2:08 pm

mold in door! terrible odor! what can we do, we spent alot of money!!!
BarbaraDecember 9, 2021 at 4:55 pm

Having mold issues on our Electrolux front load washer. Mold builds up on the rubber seal between drum and rubber seal. We have used the clean cycle as directed and leave the door open. Impossible to remove black mold.
AndreaDecember 7, 2021 at 5:47 pm

My washer has also had a mold problem that has affected the skin/allergies of my household.
LauraDecember 6, 2021 at 3:32 pm

We had our rubber piece replaced due to a horrible amount of mold after a year, we were told it was from my lack of cleaning. Which is untrue- i clean it properly per their requirements each time. About 6 months into the new piece it’s awful again. Id like to be added to the list.
RobinDecember 2, 2021 at 12:18 am

Same issues here. Black mold, impossible to remove. Please let me know follow up details.
peteNovember 17, 2021 at 9:51 pm

So the fold of the gasket is a perpetual mold grower. I wipe down after every wash and have replaced gasket and leave door open between cycles. The black mold grows INTO the rubber, there is no way of getting it out. How about using a cheap ass rubber that nothing will grow on and offering it for low cost?(ever walked the beach?) Whatever Nike makes their shoes out of, nuthin' grows on the sol[Show More]So the fold of the gasket is a perpetual mold grower. I wipe down after every wash and have replaced gasket and leave door open between cycles. The black mold grows INTO the rubber, there is no way of getting it out. How about using a cheap ass rubber that nothing will grow on and offering it for low cost?(ever walked the beach?) Whatever Nike makes their shoes out of, nuthin' grows on the soles out there.... OOOR, designing a better door seal. Most corp's don't give a hoot about the customer.
BaileyNovember 16, 2021 at 6:18 pm

Having mold issues, just like everyone else here. Please contact to discuss.
KennyNovember 16, 2021 at 10:31 am

I have spent hundreds of dollars and hours of my own time trying to resolve this. Never fixed. Horrible! How can I get involved? I have plenty of pictures and plumber receipts to help the case.
KellyNovember 1, 2021 at 9:10 pm

I would love to be added to this lawsuit otherwise I might start my own. I purchased the Electrolux front loader in 2018. The rubber gasket started mildewing immediately. I replaced it twice in the first 18 months. The current one is black and I swear it's growing mushrooms. I wipe it underneath and around it every few days and I get literal fuzz on my rag. I do EVERYTHING they say to do and it's[Show More]I would love to be added to this lawsuit otherwise I might start my own. I purchased the Electrolux front loader in 2018. The rubber gasket started mildewing immediately. I replaced it twice in the first 18 months. The current one is black and I swear it's growing mushrooms. I wipe it underneath and around it every few days and I get literal fuzz on my rag. I do EVERYTHING they say to do and it's still awful. I agree that there's a failure to remove moisture and failure to rinse away detergent. I use very little detergent and still often see suds at the end of a cycle.
FayeOctober 28, 2021 at 4:04 pm

We had a Neptune before we purchased this Electrolux washer & dryer in November 2018. We had issue with the Neptune, but not a drop in the bucket compared to what has happened to our washer. The salesman at Airport Appliance assured us this problem was taken care with current washers. We went in to purchase a top loader because of the minor issues with the Neptune. We took the salesman's word,[Show More]We had a Neptune before we purchased this Electrolux washer & dryer in November 2018. We had issue with the Neptune, but not a drop in the bucket compared to what has happened to our washer. The salesman at Airport Appliance assured us this problem was taken care with current washers. We went in to purchase a top loader because of the minor issues with the Neptune. We took the salesman's word, Now we have this washer that we can hardly use and the smell is beyond belief. I have tried everything out there to take care of this issue and nothing has helped at all. I sent a letter to Electrolux in Charlotte, NC in August that I wanted them to send a repair person out to take care of this and replace the boot and anything else that is molded and smells so bad, Of course, no reply. I checked with our Warranty and was told they don't cover this issue. Right now, we feel like "taking it to the dump".
BrianOctober 26, 2021 at 6:13 pm

Our washer is just over 3 years old and we started getting the mold build up after 18 months in the rubber seal. The smell is apparent in 3 of our rooms outside of the laundry room, even leaving the door open. We have paid for a service to correct this but doesn't appear that anything can be done. Please add us to the list of dissatisfied customers.
DoloresOctober 26, 2021 at 11:46 am

I had a Sears front loader never an issue. Purchased the Electrolux and have wiped it and mold still grows. I have Asthma and this doesn't help.
KristinaOctober 23, 2021 at 3:26 pm

How do I get added I have the same problem with my Electrolux set my clothes smell terrible the mold is so nasty
Mary AnnOctober 17, 2021 at 10:13 pm

How can I be added to this class action lawsuit? I bought our brand new Electrolux stackable units in 2014. Black mold, can’t get rid of it and now we need a new gasket and it’s leaking. Was told by three repairmen that I’m better off with new machine. It’s only 8 years old. Extremely disappointed.
SteveOctober 15, 2021 at 9:06 am

We have the Electrolux washer and dryer and both have had consistent issues (even the stand we purchased for both is poorly designed/built). We miss our Fisher-Paykel top loader and dryer...! But were advised to replace them as they were 13 years old at the time and parts were becoming scarce...even though repairs were relatively easy and quick, but we had two daughters entering their teen-age yea[Show More]We have the Electrolux washer and dryer and both have had consistent issues (even the stand we purchased for both is poorly designed/built). We miss our Fisher-Paykel top loader and dryer...! But were advised to replace them as they were 13 years old at the time and parts were becoming scarce...even though repairs were relatively easy and quick, but we had two daughters entering their teen-age years and took the precaution. Nonetheless, we strongly dislike the "high-end" Electrolux washer and dryer. Non-stop mold issues with the washer (tub and front gasket), and a gasket on the dryer that won't stay in place and just dangles there. I would love to hear the outcome of this lawsuit...! We'd really like to be compensated for these horrible and expensive products. The support from Electrolux has been atrocious and reminds me of when we had a Jenn-air stove just before they went defunct.
SarahOctober 14, 2021 at 9:50 pm

I’ve had this Electrolux lux cafe set for about 2 years as a replace my from my 10 year old Samsung. I’m disgusted with how much we paid for this set to need to replace the rubber thing already. It’s full of moldy mildew. I run clean cycles more often then not. There is always always standing water. To leave it open isn’t safe as i have a daycare and small children in my home. Add me to this lawsu[Show More]I’ve had this Electrolux lux cafe set for about 2 years as a replace my from my 10 year old Samsung. I’m disgusted with how much we paid for this set to need to replace the rubber thing already. It’s full of moldy mildew. I run clean cycles more often then not. There is always always standing water. To leave it open isn’t safe as i have a daycare and small children in my home. Add me to this lawsuit! I’m so disappointed.
RobynOctober 12, 2021 at 9:26 am

Our washer is less than 3 years old and filled with mold as well! It’s disgusting and disappointing. I would love to know how to get this resolved.
ToniOctober 8, 2021 at 4:45 am

This is our first and last Electrolux washer. It was purchased new last year (2020) and the gasket is disgusting. We are diligent to wipe the door and gasket after each use, and run a cleaning cycle at least twice a month. We only ever use HE detergent in appropriate amounts, and run the extra rinse after every cycle to help flush away any residual suds. We have a small child and small pets,[Show More]This is our first and last Electrolux washer. It was purchased new last year (2020) and the gasket is disgusting. We are diligent to wipe the door and gasket after each use, and run a cleaning cycle at least twice a month. We only ever use HE detergent in appropriate amounts, and run the extra rinse after every cycle to help flush away any residual suds. We have a small child and small pets, and cannot leave the door open for safety reasons. Using this machine is creating more safety hazards due to the smell and contents of black mold, some of which is impossible to remove--even with specialized cleaning products. Had I realized the issues created by simply using this machine, I NEVER would have "upgraded" my 15 year old Whirlpool top loader (which I bought used for $150, as it was a far superior product in regards to our health). I feel completely ripped off and have never been so dissatisfied with ANY product of any kind. Kind lawyers, please add us to your list. We still have receipts. PS. We have the matching dryer and it is also a pain in the buttocks. As consumers we all have been duped and have the right to a refund for this mold-prone machine!!!
SaraOctober 6, 2021 at 3:14 am

I’m so disappointed with the Electrolux washer that I bought in 2019. I was told by the salesmen that the technology is so much better in this front loader and that it won’t mold. I leave the door open, tray open, and wipe down the rubber after each wash and it is still covered in mold. It smells and the clothes smell. I have tried to clean it over and over again, and the mold just keeps coming ba[Show More]I’m so disappointed with the Electrolux washer that I bought in 2019. I was told by the salesmen that the technology is so much better in this front loader and that it won’t mold. I leave the door open, tray open, and wipe down the rubber after each wash and it is still covered in mold. It smells and the clothes smell. I have tried to clean it over and over again, and the mold just keeps coming back. Please add me to the lawsuit.
CelesteSeptember 30, 2021 at 11:38 pm

Please add me to the lawsuit. We’ve had this issue since 2013 and the washer was brand new. We leave the door open, clean the washer regularly, and wipe it out, but we still have mold.
EllenSeptember 25, 2021 at 12:41 am

We also have a black mold issue with our 2 year old electrolux front load washer. The mold started adhering to the rubber , just months after purchase and use. Despite many cleaning attempts, it remains in place. I am concerned about my health with mold spores on my clothing. I am dismayed that electrolux will not remedy the situation.
KarranSeptember 6, 2021 at 11:10 pm

I too am an Electrolux front load owner, the mold is awful, I have sprayed, scrubbed and used the cleaning cycle repeatedly. The mold is still there and appears to be gaining on me. My clothes never smell fresh and it is so frustrating. Washers are expensive, Electrolux will not get any of my business in the future and poor poor marks for customer quality and satisfaction.
TheresaSeptember 5, 2021 at 6:56 pm

I am disgusted. Washer always smells but is only a few years old. My clean laundry smells! We leave it open to air dry. I live in a low humidity state. I am constantly drying the rubber seal which has black mold. I use the clean cycle but it does not help. Today I flipped up the rubber seal inside to look behind it & there is all this grey sludge! I am disabled & care for my 95 year old father who[Show More]I am disgusted. Washer always smells but is only a few years old. My clean laundry smells! We leave it open to air dry. I live in a low humidity state. I am constantly drying the rubber seal which has black mold. I use the clean cycle but it does not help. Today I flipped up the rubber seal inside to look behind it & there is all this grey sludge! I am disabled & care for my 95 year old father who has copd! We can NOT have this in our home! Please add me to the class action lawsuit. Wish I could post pictures of it!
ChristySeptember 1, 2021 at 5:05 pm

We have the exact same mold issues with our Electrolux washer- please add me to the class-action lawsuit! Has anyone heard of what can be done to fix the issue besides buying a different washer??
DianaAugust 30, 2021 at 4:51 pm

The stacking front load machine (Electrolux Front Load Washer with LuxCare Wash #EFLW315TIF) I purchased in 2018 now has black mold on the rubber door seal. No amount of scrubbing will remove it and clothes smell like mold. Also, it was advertised as a second floor "no shake" machine. It shakes more than the old washer it replaced! I have no hope of getting it repaired or replaced but you should a[Show More]The stacking front load machine (Electrolux Front Load Washer with LuxCare Wash #EFLW315TIF) I purchased in 2018 now has black mold on the rubber door seal. No amount of scrubbing will remove it and clothes smell like mold. Also, it was advertised as a second floor "no shake" machine. It shakes more than the old washer it replaced! I have no hope of getting it repaired or replaced but you should avoid this brand altogether.
TiffanyAugust 30, 2021 at 12:26 am

Just like everyone else our washer is caked with mold. 3 years old and disgusting.
JamiAugust 22, 2021 at 6:38 pm

I have scrubbed and used vinegar but the mold does not going away. It’s very gross and make our clothes stink. Please add me to the law suit.
KerryAugust 19, 2021 at 8:13 pm

This is dated in 2017! Is it still active? Will it ever be brought to trial? Has Electrolux settled with some users? We always take the machine through self-cleaning cycles when machine recommends. Have wiped the rubber seal at least monthly with paper towels and 100% bleach. Some cleans off, then reappears almost immediately.
ArdisAugust 17, 2021 at 2:50 am

Our Electrolux washer has the same problem as al th above people have complained of. After each day that I have done laundry I have dried out the gasket as much as possible, dried out the inside of the washer drum and I have the washer door open til the next time I did laundry. I took the soap dispenser out, dried the area that the dispenser was as far back as I could get my hand to go. And I st[Show More]Our Electrolux washer has the same problem as al th above people have complained of. After each day that I have done laundry I have dried out the gasket as much as possible, dried out the inside of the washer drum and I have the washer door open til the next time I did laundry. I took the soap dispenser out, dried the area that the dispenser was as far back as I could get my hand to go. And I still have this black slimy mold that is starting to smell. I can not get rid of it no matter what I run through it. I am so disgusted with this product. I bought it because it seemed so much better than all the other brands of washers. Please add me to the class law suit.
FionaAugust 15, 2021 at 9:34 am

It is so true. My clothes always smell musty, even running them through multiple times and with vinegar and or bleach. It is really disconcerting. I haven’t seen visible mold and always keep the door open after cycles but it is truly concerning and I can’t get the smell out.
MehmoodaAugust 12, 2021 at 4:42 pm

same problem.. i thought i was doing smth wrong until i searched this over the internet. theres no way to get rid of this black slimy mold.
StacyAugust 2, 2021 at 3:59 am

Mine is also full of black mold and smells awful.
KimberlyJuly 31, 2021 at 10:37 pm

We have been having problems for not with our washer and it’s not even a year old. I’m extremely allergic to molds. And I had a full blown asthma attack yesterday. We are currently waiting for the rubber gasket to be replaced but now I realize that won’t help at all. I’m going immediately to but ANOTHER new washer. I was also just complaining about the smells of our clothes.
SonyaJuly 20, 2021 at 1:04 pm

I have had my washer for 6 months and full of mold!!! I had my Maytag for 10 years and no thing like this! I clean it constantly and leave the door open! My washer leaks around the seal especially in the clean cycle!!
MeganJuly 16, 2021 at 4:25 am

The absolute worst washing machine. No matter what I do or how much I clean it the mold is out of control and it stinks up my house. I can’t believe this product is on the market and being sold. The very idea that I must deep clean my washer, “my washer”, after each use is insane.
PamelaJuly 13, 2021 at 11:36 pm

Same issue with black mold all along the gasket inside and out - wash machine is about 1 and 1/2 years old. I was able to clean it early on, but now the whole inside is black despite using bleach - I even lined the whole thing with a bleach soaked towel but it comes right back
LouJuly 8, 2021 at 11:28 pm

Very unhappy with our Electrolux. The smell when you are washing clothes is horrible. We clean the machine all the time and still smells. Would never buy another product from them .
SusanJuly 6, 2021 at 11:50 pm

Our clothes never smell fresh and clean . Can’t get rubber clean . Was told by seller to always leave door open after use . Dry out with towel and white vinegar . Still molding my husband and I have allergies. Very unhappy
LauraJuly 3, 2021 at 5:45 am

If I don’t leave the machine door open it will start to mold very quickly. Sorry m really unhappy with this problem. I have mold allergies and this can cause a allergic reaction.
TaraJune 30, 2021 at 2:29 am

I bought Electrolux front loader washer and dryer in 2017. I have replaced the gasket 3 times and my washer still smells like mold. I leave it open every night and clean it 2 to 3 times a month. My clothes smell so bad and my allergies have gotten so much worse. Please add my name to the law suit.
jamesJune 20, 2021 at 11:48 pm

I bought my Electrolux washer 1 year ago and it is loaded with black mold. I have tried to clean as best I can but cant get rid of it.
MaryJune 19, 2021 at 3:23 am

Please add me to the lawsuit . My Electrolux wash is less than 3 yrs old and the rubber seal is full of mold. It's impossible to remove it. So disappointing !!
RochelleJune 17, 2021 at 9:11 pm

I just bought this machine and thought I was crazy…I have mold and it smells up my house
ErinJune 12, 2021 at 10:15 pm

Washer just 1.5 years old bad mold in gasket despite wiping down after loads and leaving door oprn
KatieMay 25, 2021 at 12:42 am

We have only had our machine for 2 years and we also have black mold everywhere around the rubber rim which causes clothes to smell.
DoloresMay 13, 2021 at 3:31 pm

I hate my Electrolux, I regret ever buying it. Got it in 2018 and not even a year later it stared with black mold on door rubber. I clean it at least twice a month, but its getting worse. My husband started to complain that clothing smell horrible. It often leaks from main panel and just few days ago our laundry is still soaking wet after cycle. To get to the pump to clean it you have to pull apar[Show More]I hate my Electrolux, I regret ever buying it. Got it in 2018 and not even a year later it stared with black mold on door rubber. I clean it at least twice a month, but its getting worse. My husband started to complain that clothing smell horrible. It often leaks from main panel and just few days ago our laundry is still soaking wet after cycle. To get to the pump to clean it you have to pull apart whole washer. What a waste of money, plus we have to pay to junk it, we cant even sell it to recuperate some cost of getting a new washer.
LindaMay 11, 2021 at 3:32 pm

I both saddened to read this is a problem with other owner’s of these machines! So unhappy with this one! I We just replaced our rubber seal because it was leaking during the clean cycle but had also developed black mold at the bottom edge. And the odor problem with these is ongoing. I always leave the door open& pull the soap dispenser out to dry after every use. Also Demetrius the door and r[Show More]I both saddened to read this is a problem with other owner’s of these machines! So unhappy with this one! I We just replaced our rubber seal because it was leaking during the clean cycle but had also developed black mold at the bottom edge. And the odor problem with these is ongoing. I always leave the door open& pull the soap dispenser out to dry after every use. Also Demetrius the door and rubber door washer to help prevent mold. But despite this, it smells horrible and that smell transfers to our clothing. It smells like a sour towels or dish cloth after washing. I clean it with 2 c. of white vinegar monthly which doesn’t seem to help much. When I clean it, there is so much sudsing visible through the door glass. We are very careful not to use much soap, so something isn’t right here. We also use the second rinse cycle all the time trying to prevent any soap build up due to nit enough rinse water. And why is there no pump clean Out like other front loaders I have owned? Disgusting odor emits from that when you clean it out, so you know this is happening with this washer too. And no way to clean it. I called and checked.
KarlaMay 9, 2021 at 5:38 pm

Our electrolux washer is not even 3 years old and FULL of mold on the seal. This is beyond disgusting and I'm allergic to mold! I have never had this problem before with any washing machine. Add me to the class action lawsuit please. Thank you, Karla Gandy
JudyApril 28, 2021 at 8:07 pm

BLACK MOLD AWFUL.
KevinApril 22, 2021 at 2:35 am

Please add me to the class action. We bought the extended warranty and still can’t get the problem resolved.
MindyApril 20, 2021 at 4:40 pm

Has this case been resolved? I am experiencing this problem now with my 2018 Electrolux washing machine. We’ve followed the operating guidelines, and we have mold that cannot be removed. Please add us to the class action law suit. I called Electrolux and was told the gasket is not covered under their warranty because it is considered "cosmetic" and not essential to the functioning of the machine.
RyanApril 16, 2021 at 12:47 pm

We purchased ours a few years ago and have battling mold for a couple of years. It’s terrible and can not be safe.
LindaApril 14, 2021 at 8:59 pm

Found this site while searching for ways to rid my washer of mold smell. Looks like I'm not alone. I purchased mine in Feb. 2017, model # EFLS617SIW I have tried everything. The gasket is just disgusting. Nothing works.
ValerieApril 12, 2021 at 2:00 am

I'm having a 2020 frontal Electrolux washing machine and having the same problem with mold.
PradeepMarch 31, 2021 at 3:10 pm

We purchase or Electrolux pair of washer and dryer in January 2020 and not only keep it open after every cycle but whenever it is not washing (90% of time). Besides this, we regularly dry the inside of the steel tub with a cloth to dry out any moisture as well as periodically (once every month) clean the washer itself using designated cleaner. Yet, we have mold develop on the ring and I am really [Show More]We purchase or Electrolux pair of washer and dryer in January 2020 and not only keep it open after every cycle but whenever it is not washing (90% of time). Besides this, we regularly dry the inside of the steel tub with a cloth to dry out any moisture as well as periodically (once every month) clean the washer itself using designated cleaner. Yet, we have mold develop on the ring and I am really disappointed that I didn't do my research before buying this machine. Kindly add me to the law suit. I spent a fortune buying this and deciding over a lot of other American brands.
KristalMarch 23, 2021 at 1:08 am

I bought a Electrolux front loader washer and dryer in September 2018. There’s mold everywhere. I was like this was a great name brand. I keep following the directions on how to get rid of it but it doesn’t go away. It keeps coming back. I’m on a 1 income household and we don’t have the money to buy a new one. Help please!!!! This wrong and deceptive on so many levels.
BeckyMarch 12, 2021 at 10:50 pm

We have the same mold issue and only had the washer for less then a year! They said they don't cover mold!! are you kidding, it is black mold and it is everywhere and we followed everything. Please add me to this lawsuit if possible. or tell me where to go! Electrolux made me pay an extra $77 for the part to fix it on my own.
JasonMarch 12, 2021 at 8:21 am

Ours front loader has about a year of moderate use and we have been fighting the same battle with black mold. We've tried several suggestions to get rid of the mold, but nothing works.
FrancieMarch 2, 2021 at 10:53 pm

I have standing water after not using it for a few days
MaureenFebruary 23, 2021 at 1:42 am

Entire runner liner and underneath is covered in black mold! Have tried to clean with bleach, vinegar, and other washer machine developed products! Nothing removes. My laundry room smells like mold!
CherylFebruary 14, 2021 at 9:03 pm

We purchased our Electrolux Front Load Washer 3 yrs ago and noticed mold growth shortly after. I was told when I bought it that the gasket rubber was mold growth detering. I wipe it down regularly and leave the door open as manufacturers recommendations but this has not helped. When cleaning, I noticed mold under the drum as well. Our clothes smell so badly and do not clean properly no matter if I[Show More]We purchased our Electrolux Front Load Washer 3 yrs ago and noticed mold growth shortly after. I was told when I bought it that the gasket rubber was mold growth detering. I wipe it down regularly and leave the door open as manufacturers recommendations but this has not helped. When cleaning, I noticed mold under the drum as well. Our clothes smell so badly and do not clean properly no matter if I wash them twice. I suspect there is mold being left on the clothing as we all are experiencing health issues such as as stuffiness and other symptoms. I would like to be added to this class action law suit if it is still curent.
HeatherJanuary 20, 2021 at 2:26 pm

Our machine is less than a year old and it has mold. They said they won’t cover the part. I’m angry and disgusted. I don’t know what to do! If I replace the part I’m afraid it will just happen again.
HeidiJanuary 19, 2021 at 4:28 pm

I am having the same issue! Washer is 2 years old and having a severe mold issue. I have ran multiple clean cycles and tried different solutions and nothing has made it better. I ran straight bleach through the washer on a clean cycle and so much dirt and clumps of stuff was sitting in the drum. Absolutely disgusting!!!
EmilyJanuary 10, 2021 at 6:01 pm

I have an electrolux front washer and cannot get rid of the mold. I clean it out every day, keep the door open, and it is STILL getting mold all over.
denisJanuary 9, 2021 at 5:35 pm

Please add me in this group as well for mold in front load gasquet model EFLS627UTT since sept 2018. Thanks, regards.
HeidiDecember 30, 2020 at 1:31 pm

Our previous Electrolux front loader was having mold issues. Front end loaders are easier on my back so we went looking for another. I was told two years ago when we bought this Electrolux they had corrected that problem and were the #1 best front end loader washer in the US. I read reviews for weeks prior to this and all were positive. Within 6 months our second washer began growing mold. I had b[Show More]Our previous Electrolux front loader was having mold issues. Front end loaders are easier on my back so we went looking for another. I was told two years ago when we bought this Electrolux they had corrected that problem and were the #1 best front end loader washer in the US. I read reviews for weeks prior to this and all were positive. Within 6 months our second washer began growing mold. I had been running clean cycles, bleaching, leaving the tray and front door open between washes and overnight. I was so determined we would keep this one from growing mold. Nothing worked. I've bought every spray, clean tablet around and it doesn't even slow it. Sometimes after a clean cycle an orange like sludge is inside the machine. I now think it's a fungus of some sort. My entire laundry rooms smells of mold. I've begun scrubbing the gasket with baking soda and salt to kill what's on it but it does nothing. I'm pretty sure the entire machine is full of it behind the drum. I hve asthma and am allergic to mold. I often sneeze when opening the machine and have to hold my breath. We have had skin irritations as well and i think it's the machine putting mold on our clothing. On top of all that it hasn't ever cleaned well and often we will go to remove a finished load and it has dry spots where the echo feature didn't allow enough water. It will start to dispense water then stop after a few seconds and go on with washing the clothes mostly dry. It can take 2-3 cycles before I can get it to actually fill with enough water to wet the load. We've adjust load sizes and types with no avail. This newer model has been worse than the first one we had. We are left with buying a new machine, very disappointing.
ErinDecember 14, 2020 at 4:39 am

We bought our machine about 2 years ago. I followed the instructions to keep the door open and I would wipe the gasket. I run the washer cleaner cycle several times between uses, bleach and vinegar. I wipe it out after each load and have used a brush, qtips, wipes...to get the mold out of the gasket and it has completely stained to the point beyond removal. It’s become a safety concern for my fam[Show More]We bought our machine about 2 years ago. I followed the instructions to keep the door open and I would wipe the gasket. I run the washer cleaner cycle several times between uses, bleach and vinegar. I wipe it out after each load and have used a brush, qtips, wipes...to get the mold out of the gasket and it has completely stained to the point beyond removal. It’s become a safety concern for my family having the mold in each load of laundry.
TriciaDecember 10, 2020 at 9:24 pm

We bought our machine about 5 months ago. The mold and the smell are absolutely disgusting. I run the washer cleaner cycle, I've used front loader cleaner, bleach and vinegar. I dry it after each load and have even used qtips to get the mold out of the gasket. Nothing works!! My daughter is allergic to mold and her clothes are now irritating her. Please add me to the suit if it is current.
AshleyNovember 30, 2020 at 12:08 am

We too are having problems with mold in our washing machine. All of our clothes smell and we can’t get the smell out no matter what we do. Very upset. Only had my washing machine for a few years.
LynneNovember 28, 2020 at 8:39 pm

I have the same problem. I have accurately followed all the instructions, including multiple washer cleanings with bleach and with cleaning tablets. I find no visible mold, but the odor is disgusting and permeates our clothing, the laundry room, and the adjacent area. Is this suit still active and can we be included?
AngelaNovember 22, 2020 at 3:14 pm

I too have issues, the washer smells so bad, i tried everything to clean, nothing works.
ZacharyNovember 17, 2020 at 11:31 pm

How can I be included in this class-action? I have an Electrolux Front Loading Washer from 2016 and have a mildew issue.
WilliamNovember 14, 2020 at 8:08 pm

Bought our Electrolux front loading washer on 7/02/2016, model EFLS617SIW. We bought the washer and dryer with pedestals. It’s the most money we have ever spent on a washer and dryer; we thought we were buying the best. We have had mold issues on the rubber seal since early on. We thought it was just a bad unit until we found this information today. We wish we could just give this set away and get[Show More]Bought our Electrolux front loading washer on 7/02/2016, model EFLS617SIW. We bought the washer and dryer with pedestals. It’s the most money we have ever spent on a washer and dryer; we thought we were buying the best. We have had mold issues on the rubber seal since early on. We thought it was just a bad unit until we found this information today. We wish we could just give this set away and get another one but we don’t want to pass the mold issues on to anyone else. We will never again buy Electrolux. Please add us to the lawsuit.
MollyNovember 6, 2020 at 3:14 am

We have only had our Electrolux front load washing machine for 7 months and just discovered thick black mold inside and all around the gasket. We always leave the door open afterwards, clean it regularly, and never leave wet clothes in the washer. Mysteriously clothes were still not getting clean and developed a musty smell. My young kids also started experiencing severe mold allergy symptoms due [Show More]We have only had our Electrolux front load washing machine for 7 months and just discovered thick black mold inside and all around the gasket. We always leave the door open afterwards, clean it regularly, and never leave wet clothes in the washer. Mysteriously clothes were still not getting clean and developed a musty smell. My young kids also started experiencing severe mold allergy symptoms due to this issue.
brandonNovember 2, 2020 at 2:06 pm

Please contact me about this lawsuit. I have mold all over our washer. I have cleaned the mold out multiple times. I've kept the washer door and laundry soap insert out when not in use. Model EFLW417SIW0.
LizOctober 29, 2020 at 2:18 am

Just bought a condo that is 7 months. It came with an Electrolux washing machine - also 7 months old and there is a ton of mold on the rubber. Please add me to this lawsuit
RachelOctober 20, 2020 at 11:43 am

I also have a HORRIBLE mold problem in the gasket, where the water comes out and inside the drawer area. I can get to some of the mold but still have the moldy smell. In the past few months there are chunks of mold that appear to have washed up from somewhere and have to check my clothes before putting them in the dryer. I am so disgusted I am ready to replace it after only 3 years.
DorothyOctober 19, 2020 at 3:03 pm

I also when I start the washer smells mold plus my machine won’t spin it’s only five years old
LisaOctober 15, 2020 at 10:22 pm

We only bought our Electrolux washing machine in 2019 and the seal started getting mold on it maybe 6 months later. It's now been a year and we are considering just replacing the washing machine. It is so gross now. It will cost $300 - $400 to replace the seal and I expect it will just start accumulating mold again. If there is a lawsuit against newer models then we would like to be a part of it. [Show More]We only bought our Electrolux washing machine in 2019 and the seal started getting mold on it maybe 6 months later. It's now been a year and we are considering just replacing the washing machine. It is so gross now. It will cost $300 - $400 to replace the seal and I expect it will just start accumulating mold again. If there is a lawsuit against newer models then we would like to be a part of it. The design is poor. For whatever reason they have a lip in the seal and the water builds up underneath it so of course there is mold growing on the seal. I don't know why they made them like this. The water cannot drain. You would have to spend a lot of time after each wash drying it with a towel and possibly get a hairdryer in there to completely dry it out. It's just not a functional design. We will never buy this brand again.
SuzyOctober 14, 2020 at 2:09 am

My washing machine was bought in May 2019. I take excellent care of it, wiping it out after every load, leaving the door open and even putting a dehumidifier by it. I have mold/mildew on the inner gasket fold!! I would like to be added to the lawsuit. I wish I had not bought this brand.
JennyOctober 6, 2020 at 5:21 pm

Ours is a little over a year old and I followed all the guidelines and it is filled with mold and I cannot get rid of it! I have never had a washing machine do this before! I am so disgusted. Purchased in 2019 and was told it was a great machine!
JamieOctober 5, 2020 at 7:27 pm

Same problem-MOLD customer service number “we are experiencing difficulties” and hangs up!
MichaelSeptember 28, 2020 at 7:29 pm

We bought our washer and dryer in April of 2017. We are having a horrible problem with mold on the rubber liner. cannot get to a person on the phone at Electrolux. No address to send a letter.Please add us to the lawsuit
KathleenSeptember 27, 2020 at 9:06 pm

Ours was bought maybe 1.5 years ago and we’ve had continual problems with the gasket seal and mold (it’s under the metal drum and hard to reach).
judiSeptember 21, 2020 at 4:07 pm

Same problem--is this lawsuit current?
QuinlanSeptember 19, 2020 at 8:55 pm

I have the same model as above comments. Cannot remove mold, please add us to law suit.
PamAugust 22, 2020 at 12:10 am

Echoing comments above. Purchased Electrolux washer not 3 years ago. Rubber around opening is black with mold and mildew that cannot be cleaned after following all instructions to clean regularly and keep door open. Several areas of mold around opening cannot be reached to clean. Add us to lawsuit, please.
DebraAugust 18, 2020 at 4:36 pm

I have a 2017 model front load washer and also have the problem with mold and now finding HOLES in clothing and towels! I am also wanting the info on the law suit.
TomAugust 17, 2020 at 4:33 pm

I purchased my Electrolux Washer EFLS617SIW in 10/2016 and have been fighting mold/mildew issues for the last few years. I did NOT know there was a lawsuit against Electrolux until now or I would of asked to be included. This is a non stop battle and it's getting worse every year. The manufacture should be help responsible for their defective products! Please include me!
CherieAugust 17, 2020 at 3:04 pm

I have this problem as well. Has anything progressed as far as the suit and how can I follow up with this? How are we going to be notified?
CarreneAugust 3, 2020 at 1:16 am

I, too, have the same mildew and mold problem. No matter what I do, I can't get the smell out of my clothes. I wreak of mildew after putting on "freshly clean" clothes.
EliseJuly 29, 2020 at 7:30 pm

Our front load Electrolux washer is a year old and the mold is so thick on the gasket. It’s gross and makes all of our clothes smell. I’ve tried tablets to clean the machine and was faithful doing it every month. I have 3 kids and am constantly doing laundry. There’s no time to leave the door open some days. I just keep running loads. Please add me to any lawsuit filing. Not happy with this wash[Show More]Our front load Electrolux washer is a year old and the mold is so thick on the gasket. It’s gross and makes all of our clothes smell. I’ve tried tablets to clean the machine and was faithful doing it every month. I have 3 kids and am constantly doing laundry. There’s no time to leave the door open some days. I just keep running loads. Please add me to any lawsuit filing. Not happy with this washer at all.
MichelleJuly 29, 2020 at 10:34 am

We purchased the Electrolux front loader machine and have had it serviced almost immediately due to the smell of our clothes and the inside of the washer. I was advised to use Plink tablets and to use less detergent to remove the smell and nothing removes the moldy, musty smell, So disappointed with the washer and is an ongoing issue.
LeslieJuly 26, 2020 at 8:11 pm

We have a terrible mold issue in the rubber lining of our Electrolux. It is impossible to clean. We wipe it our regularly and leave the door open. I’ve never seen this on any washing machine I’ve had- and I manage Several rental properties as well.
JimJuly 12, 2020 at 1:33 am

I have a 2018 model Electrolux front loading washing machine and I have mold problems as well. We've changed the rubber gasket after 1 year due to the mold issue and now, it's worse than it was at 1 yr.
SusanJuly 9, 2020 at 11:17 pm

The mold coming from my Electrolux stackable was her and dryer Has a smell that for me it’s my entire condo. It’s causing my allergies act up Despite leaving the washer door open Whenever it’s not in use
VirginiaJuly 8, 2020 at 4:23 pm

We are having issues with our Electrolux front loading washing machine. We have mold appearing on our clothes after we wash them. Please add us to the class action law suit.
HeatherJuly 6, 2020 at 10:19 pm

Has this case been resolved? I am experiencing this problem now with my 2017 Electrolux washing machine.
JohnJune 29, 2020 at 11:38 pm

Our Electrolux is two years old, we've followed the operating guidelines, and we have mold that cannot be removed. Please add us to the class action law suit.
JudiJune 13, 2020 at 5:41 pm

I am disgusted by my Electrolux, the mild is discussing. There are digits as well that you can even get the mild out of. We keep the washer open and still the build up and stench is gross. On top of all this, it is sooo loud. I have had them come out and check the noise and they say it’s normal. Terrible purchase!
TerryJune 11, 2020 at 4:11 pm

I so regret purchasing an Electrolux front loading washer and dryer. The washer rubber seal continually is covered with black mold. I have used multiple products (bleach, vinegar, etc) to no avail as well as drying the drum, leaving the door open and many other suggestions. The mold remains and is a high health risk to my husband who has a chronic lung issue. Additionally, the dryer has a desi[Show More]I so regret purchasing an Electrolux front loading washer and dryer. The washer rubber seal continually is covered with black mold. I have used multiple products (bleach, vinegar, etc) to no avail as well as drying the drum, leaving the door open and many other suggestions. The mold remains and is a high health risk to my husband who has a chronic lung issue. Additionally, the dryer has a design flaw in which lint accumulates in the area surrounding the lint trap but cannot be reached. The only way to rid the lint would be to use a screwdriver to clean the area of lint. I view this as a safety issue and fire hazard that the lint is accumulating but cannot be reached. We purchased the appliances anticipating efficient appliances which would last a long time....not just four years! In calling Customer Service I was told I should replace the rubber seal and would be given a 20% discount but no discount on labor. This is unacceptable. I requested to speak with a Supervisor who I was told was unavailable but would authorize a 50% off reduction on parts but nothing on labor. I am very frustrated and the mold issue is a health hazard which needs immediate attention. Please add my name to the list. I will NEVER purchase another Electrolux appliance and will share my experience with friends, neighbors and relatives.
JenMay 25, 2020 at 7:34 pm

Same issues. We bought Our Electrolux washer/dryer in February, 2016. I always leave door open. I clean the gasket with vinegar and bleach regularly to no avail. I also add vinegar to every load. What can we do? We bought top of the line thinking we wouldn’t have these issues. Please add me to the law suit. I just want a washer without these issues.
sallyMay 23, 2020 at 2:50 am

I have been going insane. I purchased my Electrolux front load washer and dryer in Aug 2018 (after owning and loving my LG washer/dryer set for 10 years) thinking I was upgrading. Like other posters, I could not figure out around Fall of last year (2019) where the smell was coming from. I finally pulled back the rubber seal and was horrified of the look, smell, et al. I could not believe it. [Show More]I have been going insane. I purchased my Electrolux front load washer and dryer in Aug 2018 (after owning and loving my LG washer/dryer set for 10 years) thinking I was upgrading. Like other posters, I could not figure out around Fall of last year (2019) where the smell was coming from. I finally pulled back the rubber seal and was horrified of the look, smell, et al. I could not believe it. I never experienced this from my LG or prior brands. This was my first Electrolux and my last Electrolux purchase. It is unacceptable to me that Electrolux does not stand behind their product and expects you to pay for the repair. I have tried to clean the machine with bleach, vinegar and just a plain clean cycle. It did nothing. I always left my door open after each dry as I remember this from a prior hotel stay. I am sick knowing how much I spent on this set plus pedestals. I will never buy this brand again.
TroyMay 17, 2020 at 8:00 pm

Same as everyone else. Had our washer since 1.1.5 and have been experiencing black mold ever since. Please add us to the list.
SusanMay 17, 2020 at 6:48 pm

Please sign me up for the Class Action Suit. We bought both the Washer and Dryer, thinking we were purchasing a premium product. Soon found out this is not the case. Mold is disgusting and does scrub out of the gasket.
LKMay 10, 2020 at 3:56 am

We have the front loading Electrolux washer and the mold on the rubber gasket is disgusting. We have tried cleaning it, but have been unable to remove the mold. We would like to know how to be added to the class action lawsuit.
KenMay 1, 2020 at 7:17 pm

we have the Electrolux Front loader washer model EFLS617STT/IW same complaints of mold build up and smell as well as gunk build up in drain.This is causing black mold issues leading to headaches and skin rashes. We have tried everything the manufacturer recommends for cleaning however the problems just worsens. How can we be added to this class action please.
AmyApril 11, 2020 at 1:15 am

My washing machine has terrible mold. I started having skin problems.
JenniferApril 3, 2020 at 2:00 pm

I have the same issues. Also purchased in 2017. Mold is horrible.
AngelinaApril 2, 2020 at 2:20 am

Purchased my front load Electrolux washer 11/2017. I have the same problem with it, being full of mold and having the disgusting smell. Having three little kids at home with bad skin allergies, we tried everything to get rid of the smell. Nothing works. Manufacturer warranty doesn't cover this case. Please let me know how I can be added to this class action lawsuit.
DavidFebruary 13, 2020 at 9:28 am

I also have a electrolux front loading washer and have had mold issues on the rubber boot for years and no matter what I use on it and how hard I scrub it does not come out. I have developed a skin condition since February 2018 and nothing I do or what meds I use on tit, it does not go away, I am constantly scratching and I have not had a good night's sleep in a long time
AnnFebruary 8, 2020 at 8:43 pm

Same problem, mildewy smell in all the clothes. Cleaning doesn't help much. Also have now had bearings issues after only three years.
RobertFebruary 7, 2020 at 8:36 pm

My Wife loves this Electrolux washer Model number EIFLS55I ! I don't Because, I have to constantly scrub the rubber door gasket with bleach to stay ahead of the blackish mold that forms under the folds of the door gasket. I found this exercise to be futile as the rubber gasket is permeable consequently, the mold penetrates deep enough into the rubber material that it cannot be removed. I qu[Show More]My Wife loves this Electrolux washer Model number EIFLS55I ! I don't Because, I have to constantly scrub the rubber door gasket with bleach to stay ahead of the blackish mold that forms under the folds of the door gasket. I found this exercise to be futile as the rubber gasket is permeable consequently, the mold penetrates deep enough into the rubber material that it cannot be removed. I question why with all these common complaints that the manufacturer hasn't experimented with zinc or copper infusion gaskets to replace these inferior gaskets and possibly re -mediate the problem of the mold. I would think that if consumers follow all the manufacturers recommendations and still have these serious mold problems, that they should be made whole in some way. If I was the manufacturer I would be getting out ahead of this before someone gets really sick from exposure to the black mold buildup.
DebbieFebruary 1, 2020 at 10:21 pm

I have the same problem with my washer, being full of mold. We always wipe it out and leave the door open. The gasket still gets moldy. Electrolux is a terrible company! They do not stand behind there products in any way. We had Electrolux dishwasher that continued to leak. Had several company’s come to repair at our cost. We also called Electrolux several times on the problem. They just gave us r[Show More]I have the same problem with my washer, being full of mold. We always wipe it out and leave the door open. The gasket still gets moldy. Electrolux is a terrible company! They do not stand behind there products in any way. We had Electrolux dishwasher that continued to leak. Had several company’s come to repair at our cost. We also called Electrolux several times on the problem. They just gave us repair people. Last year we had a new repair person- he recognized right away, asked the year it was purchased. Told us that year had been recalled because it was warped! We got no notification, after 600.00 of repairs, none of there certified repair people knew? Calling and got no notice! Wrote a letter to ceo but no response. We bought a Bosch. Everyone should join the suit, this company is terrible!
RENEEJanuary 30, 2020 at 8:56 pm

Yes, I have had the same problems with mold. We have had this Electrox washing machine since 2009. We thought we were getting a state of the art machine. It is nuisance and a health hazard.
SueJanuary 24, 2020 at 5:31 pm

We have the Electrolux LuxCare Washing machine and I absolutely HATE this machine. Right from the beginning the ring around it was getting moldy and gross. I am constantly running the tub clean cycle with the little cleaners we were told to get. I've also tried bleach, simple green, vinegar. This machine is impossible to clean and avoid getting moldy and I absolutely hate it. Never once did I have[Show More]We have the Electrolux LuxCare Washing machine and I absolutely HATE this machine. Right from the beginning the ring around it was getting moldy and gross. I am constantly running the tub clean cycle with the little cleaners we were told to get. I've also tried bleach, simple green, vinegar. This machine is impossible to clean and avoid getting moldy and I absolutely hate it. Never once did I have this issue with a top loader.
catherineJanuary 9, 2020 at 2:24 am

My entire apartment smells like mildew because of the washing machine and I have to keep the door open at all times so it blocks the hallway. Really awful . I've tried everything to get rid of the smell.
JamesDecember 22, 2019 at 5:10 pm

Have the same problem with ours black mold build-up like to be added to this lawsuit we bought our electric lux front load in 2017 clothes smell horribly washer smells horribly what a waste of money
LindaDecember 15, 2019 at 12:22 am

Same issues for us. The smell won't go away no matter how many times we clean it and we leave the door open even though it looks bad and is in the way. The door also leaks water on the floor. Please add us to the lawsuit.
AliceDecember 5, 2019 at 1:52 am

I also bought an Electrolux front load washer. The door gasket is full of black mold and it makes the laundry smell. I have try to clean it and it does not go away. I have also left the door open to get rid of the odor but nothing seems to work. Please add me to the lawsuit.
JillNovember 30, 2019 at 7:25 pm

Brand new Electrolux and the clothing smells moldy...I won’t even use my comforter after washing it. It is horrible. Less tgN two months old!
SandraNovember 25, 2019 at 5:03 pm

Unfortunately I just bought a condo with an Electrolux front load washer. The door gasket is full of black mold and it makes the laundry smell. I had a similar machine in my home and had an argument with Electrolux while it was still under warranty. They eventually replaced the gasket at no cost. However even with drying the tub and gasket after each load and using washer cleaner 2 times a month, [Show More]Unfortunately I just bought a condo with an Electrolux front load washer. The door gasket is full of black mold and it makes the laundry smell. I had a similar machine in my home and had an argument with Electrolux while it was still under warranty. They eventually replaced the gasket at no cost. However even with drying the tub and gasket after each load and using washer cleaner 2 times a month, the mold started again. The door was left open after each load too! Then this machine started leaking from underneath. I had had enough and this Electrolux set was replaced by a top load set. I swallowed the loss. Now I have the same Electrolux night mare in my condo. I would also like to join this law suit. This is real abuse consumer trust.
MicheleNovember 8, 2019 at 4:26 am

I purchased my electrolux front load washer 3 yrs ago and have faithfully cleaned and left the door open after every wash. The rubber seal is moldy and impossible to clean and every load of laundry has an odor. No cleaner or cycle in this machine will resolve the mold issue. Please add me to the lawsuit.
RobinNovember 4, 2019 at 12:39 am

On 9/13/2016 we purchased front load washer model EIFLS20QSW for $850 as a main level washer. It was initially very convenient as we didn't have to go down steps since we are elderly. It didn't take long for the laundry to start to have an odor and I began to research what to do. I'd grown up with always having the lid to a washer open so I couldn't understand the issue. Unfortunately I am no[Show More]On 9/13/2016 we purchased front load washer model EIFLS20QSW for $850 as a main level washer. It was initially very convenient as we didn't have to go down steps since we are elderly. It didn't take long for the laundry to start to have an odor and I began to research what to do. I'd grown up with always having the lid to a washer open so I couldn't understand the issue. Unfortunately I am not able to take apart a machine to clean it (and I shouldn't have to) so we are again going back to the basement to do laundry. I would like to purchase something else but then I would have to deal with getting rid of the Electrolux. Can't sell/donate a 3 year old $850 machine because it is moldy. Hoping Electrolux will realize that there is frustration with their washer and compensate or fix the issue. Add me to class action lawsuit.
KatieNovember 3, 2019 at 12:17 pm

We have had our washer for 8 years and we have to take the liquid dispenser out Everytime we use it or it won't drain at all. All of our clothes smell like they live on a frat floor. We are getting new ones today, and I'm so excited. Please add me to the class action suit- so gross
SaraOctober 29, 2019 at 3:07 pm

We bought our Electrolux washer/dryer in March 2014 and have had the same issues - we leave the door open, clean it regularly & it continues to smell moldy, especially when done with a load of laundry. We use cleaning tablets recommended by our repair man when you are supposed to run the cleaning cycle. Prior to that we were using bleach for the clean cycle. I wish I purchased a Miele instead.
ChristyOctober 27, 2019 at 1:27 am

Our washer has to be completely trashed. Bought it less than 3 years ago and I have tried everything to get the mold out. Nothing works. Super poor quality materials for sure. Going to buy another one tomorrow, for sure not one made by this vendor. Add me to the lawsuit.
DavidSeptember 8, 2019 at 5:50 pm

Have the same problem want my money back. And to be added to the lawsuit
SarahJune 5, 2019 at 2:00 am

We purchased a model home with appliances and never knew about this. Yesterday I found this nasty growing petrifying mold. We leave the door open and it has not helped. We have small children and it's scary leaving it open but we do. My grandson and my daughter are highly allergic to mold and now we know what's been causing them issues.
TracyApril 26, 2019 at 1:34 am

Same here- add me too.
GuylaineApril 22, 2019 at 11:49 am

I have done exactly what everyone else has done above, left the door open, cleaned it with bleach for the cleaning cycles. One frustrating thing is if I miss the cycle I have to manually do it and I always forget how and it’s not in my instructional book so I have to research it online. Sometimes I have to wash a load to her three times to make sure it doesn’t smell. Sometimes, The washing [Show More]I have done exactly what everyone else has done above, left the door open, cleaned it with bleach for the cleaning cycles. One frustrating thing is if I miss the cycle I have to manually do it and I always forget how and it’s not in my instructional book so I have to research it online. Sometimes I have to wash a load to her three times to make sure it doesn’t smell. Sometimes, The washing machine leaks a little underneath it. Last night I did a load of laundry and for some reason it would not unlock so my husband had to pry the door off the washing machine now I can’t even do laundry....ugh!
AmandaDecember 20, 2018 at 6:58 pm

I would like my name added. My washer always smells like mold. I've tried cleaning it over and over, and it's still horrible. Now it's not draining! Probably due to the mold, gunk and slime buikdup.. I have several small children im worried about.
KressaJanuary 4, 2018 at 8:31 pm

I have a front loader Electrolux machine from 2009 that I too have left the door open since day one and wiped gasket on a regular basis. I found that my clothes started to smell like mildew during the wash cycle and clothing was not getting fresh. I pulled our the drawer (liquid dispenser) and the inside of the plastic drawer was full of slimy orange residue and black mold. The plastic pipe tha[Show More]I have a front loader Electrolux machine from 2009 that I too have left the door open since day one and wiped gasket on a regular basis. I found that my clothes started to smell like mildew during the wash cycle and clothing was not getting fresh. I pulled our the drawer (liquid dispenser) and the inside of the plastic drawer was full of slimy orange residue and black mold. The plastic pipe that the water drains into the tube is badly stained and smells like mildew. The plastic housing in the drawer is not tested with the proper antibacterial and mold preventative. After years of use I have to rid my machine due to the health hazard it has created for our family. We’ve had strange rashes and chronic sinus issues. I will be glad to get rid of the washing machine, as it is a biohazard. But I’d feel horrible that the machine will be tossed in a landfill before it’s time simply because a company could not build a product fit for its intended use, to get clothes clean. I believe this should be a violation of the NSF STAMP!!!
YvetteJanuary 2, 2018 at 4:13 pm

I have a Frigidaire Model LTF2940EE0. It has developed mold on the rubber inside the washer. I have tried everything to clean it. I also have to take the detergent drawer out from time to time to clean it.
LeeDecember 27, 2017 at 11:58 pm

We purchased a very expensive front loading Electrolux washing / dryer combo, whereas the washing machine reeks of odor that adversely affects everything washed, including family exposure to harmful MOLD residue that resists cleaning with bleach and extra rinses. Part of the MOLD problem is attributed to the ineffective self-cleaning function and spin / drain cycle that allows left-over water to [Show More]We purchased a very expensive front loading Electrolux washing / dryer combo, whereas the washing machine reeks of odor that adversely affects everything washed, including family exposure to harmful MOLD residue that resists cleaning with bleach and extra rinses. Part of the MOLD problem is attributed to the ineffective self-cleaning function and spin / drain cycle that allows left-over water to remain in the tub after the drain cycle is completed. High quality reliability with proven health safety controls would be expected from Electrolux. However, this is a poorly designed machine that exposes my entire family to known serious MOLD related health issues, including chronic sinus problems needing medical attention.
LaurenDecember 24, 2017 at 8:40 pm

I got really sick from the mold in my clothing. I thought my dryer heating element was out. Nothing I used to clean the mold off the rubber on the washing machine door worked. I had acute bronchitis for over a month. I put my washer and dryer out for the garbage and purchased a top load washer and dryer that I'm very happy with. What a waste of money. Expensive junk.
BonitaDecember 24, 2017 at 4:02 am

I have a fridgidare front load washer it smells bad from the mold. I have tried cleaning the mold and I just cannot remove all of it. I have tried mant different cleaners.
DonnaDecember 22, 2017 at 10:53 pm

I have an Electrolux front load washer and dryer I had this mold mildew smell all the time to the point where it gets in my clothes and can’t get smell out also when washing it smells in my laundry room I just received cards with claim numbers ID10255821 and other is ID10824951 how do I get on list for class action suit
YenNovember 6, 2017 at 8:10 pm

My husband and I bought Electrolux washer and dryer from the previous homeowner, who bought theirs at a local appliances store in mid-2015. We did not have this same issues with our Samsung washer and dryer, which we left at our previous home when sold. When we first moved into our current home a few months ago, we had to wash everything from the move and found a weird smell in the clothes and tow[Show More]My husband and I bought Electrolux washer and dryer from the previous homeowner, who bought theirs at a local appliances store in mid-2015. We did not have this same issues with our Samsung washer and dryer, which we left at our previous home when sold. When we first moved into our current home a few months ago, we had to wash everything from the move and found a weird smell in the clothes and towels. We then inspect every crevices in the washer to see what is causing this problem and we discovered BLACK MOLD. We did like what most of the folks on here did -- ran the clean cycle, baking soda, vinegar, wiping everything inside after each wash, remove the detergent dispenser, and nothing seems to help. We both have allergies and not sure what else to do except for getting rid of these machines. I would like to be added to this class action lawsuit as well. Please let me know how to get added to this list.
SusanOctober 17, 2017 at 4:18 pm

I was assured by a sears outlet salesman that the mold issue had been resolved when I purchased this washer set #:4c62302864 MD: EFLS517SIWO. I run vinegar through the machine every few weeks as well as bleach every few weeks, keep the door ajar after every wash. When I called customer service, the only fix they suggested was replacing the gaskets which are counted as accessories and not include[Show More]I was assured by a sears outlet salesman that the mold issue had been resolved when I purchased this washer set #:4c62302864 MD: EFLS517SIWO. I run vinegar through the machine every few weeks as well as bleach every few weeks, keep the door ajar after every wash. When I called customer service, the only fix they suggested was replacing the gaskets which are counted as accessories and not included in the guarantee,
CindyOctober 10, 2017 at 2:57 pm

Please add to suit. Bought pair in January 2013 and mold is impossible to eradicate.
JoannaOctober 9, 2017 at 9:42 pm

Purchased my electrolux front loader in Dec.2015 and having mold problems despite taking all the precautions ...leaving door open, hand drying, and using the clean washer cycle with washing machine cleaners regularly.
DarleenSeptember 30, 2017 at 8:14 pm

Please add me to the class action law suit! Have had the smell issue for years. Units are only 8 years old and now washer needs a $500 repair. Have had both serviced many times. So disappointed!!
KathleenSeptember 24, 2017 at 8:40 pm

I purchased the Electrolux front loader and dryer back in April 2014 from day one I've been dealing with moldy smelly clothes it's been truly disgusting also just got a hole in the tub to wash your hose which I read other people have gotten that too washer is a piece of junk spend $2,000 on them how do I become part of this class action lawsuit would love to be refunded for the hassle I've been go[Show More]I purchased the Electrolux front loader and dryer back in April 2014 from day one I've been dealing with moldy smelly clothes it's been truly disgusting also just got a hole in the tub to wash your hose which I read other people have gotten that too washer is a piece of junk spend $2,000 on them how do I become part of this class action lawsuit would love to be refunded for the hassle I've been going through the last four years nearly
PaulaSeptember 20, 2017 at 4:57 pm

I would like to add my name to this Class action law suit. I purchased my Frigidaire (Electrolux) in June of 2013 and have been fighting mold issues. I have left the door open, used cleaning products, Clorox, and tried cleaning the mold out, myself. It still remains and smells. I paid too much for this machine to just throw it out. Please add my name to this suit.
snjezanaSeptember 9, 2017 at 9:53 pm

We bought Electrolux pair of washer and dryer in believe that they one of the most modern and efficient appliances one could find in market with many upgrades...Produced i Sweden ,well known by excellent steel and mechanic product ...Allas ,dryer was delivered four times ,each and everyone disassembled upper metal cover and disfigured....After just three months rubber sealer around the front load [Show More]We bought Electrolux pair of washer and dryer in believe that they one of the most modern and efficient appliances one could find in market with many upgrades...Produced i Sweden ,well known by excellent steel and mechanic product ...Allas ,dryer was delivered four times ,each and everyone disassembled upper metal cover and disfigured....After just three months rubber sealer around the front load doors,showed black mold stains which I treated with bleach,NaHCO3 and white vinegar,all in vain...No improvements ,in fact in two year disgusting growth of molds invaded entire sealer...It is impossible to dry completely the front load doors since there are inward folds which couldn't be reached...Washer is pure junk I must say ,load of freshly washed items always smell after the mold...Waste of money and frustration every time I wash...I called for change of sealer and was told that I am the one who pays for it despite clearly it is production mistake,and so many people have the same problem...It is shame that Elecrolux doesn't even consider to put it under the insured repairs...I am sure they are aware of lousy mistakes they are making ,so far...Shame that so many people are actually misleaded to trust and buy this garbage... So we are forced to pay 370 dollars expecting the same problem to happen soon afterwards...
DeborahJuly 30, 2017 at 8:36 am

Washer has mold and clothes smell so bad,Our towels can't be used after washing such a funky smell
EmiliaJuly 13, 2017 at 3:03 pm

My washing machine is full of mold all around the door It's not coming out Any ideias
BobMay 19, 2017 at 2:53 am

We have an Electrolux front loading washer that has been causing mildew odor smells in our clothing and towels for years. We have left door open, ran cleaning cycles with bleach and vinegar. Took dispensing drawer out and tried scrubbing and cleaning black mold out of drawer compartment and around drawer. Can't get all of the mold out what a waste of money. I want my money back to buy a top loader[Show More]We have an Electrolux front loading washer that has been causing mildew odor smells in our clothing and towels for years. We have left door open, ran cleaning cycles with bleach and vinegar. Took dispensing drawer out and tried scrubbing and cleaning black mold out of drawer compartment and around drawer. Can't get all of the mold out what a waste of money. I want my money back to buy a top loader. Help this is gross!

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