3 Million Bissel Steam Cleaners Recalled Following Dozens of Burn Injuries
Bissell has received nearly 200 reports of hot water and steam unexpectedly spraying from the hand-held steam cleaners
Following an alarming number of reports involving problems where consumers were sprayed with scalding hot steam and water, a recall has been isused for millions of Bissell hand-held steam cleaners sold in the U.S. and Canada.
The U.S. Consumer Product Safety Commission (CPSC) announced a Bissell Steam Shot recall on July 18, after discovering that design defects may cause the steam cleaners to discharge hot water or steam onto users during heating or use, posing a risk of serious burns to consumers.
To date, Bissell has been notified of 183 instances where hot water or steam has leaked from the product, resulting in 157 cases where users suffered burn injuries.
The recall affects multiple models from the BISSELL Steam Shot Handheld Steam Cleaners series 39N7 and 2994. Each unit is marked with “Steam Shot” or “Power Steamer” on its side, with model numbers located on the product rating label underneath the cleaner. The recalled steam cleaners are available in a variety of colors, including green, pink, blue, orange, white, black, purple, and red.
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Learn MoreApproximately 3.2 million handheld steam cleaners impacted by the recall were sold in the United States, with an additional 355,000 units distributed in Canada.
The recalled steam cleaners were sold at Target, Walmart, and other department and home goods stores across the country, as well as online at www.bissell.com, www.amazon.com, www.hsn.com, and other websites from August 2008 to May 2024, with prices ranging from $35 to $40 for a single unit or $70 for a two-pack.
Consumers are advised by the CPSC to stop using the recalled steam cleaners immediately and contact Bissell to receive either a $60 credit for use on Bissell.com or a $40 refund for each recalled steam cleaner.
Consumers with steam cleaners affected by the recall should visit www.BISSELL.com/steamshotrecall. The website provides detailed instructions on how to cut the cord and upload a photo of the steam cleaner displaying the model number and the cut cord in order to receive the credit or refund.
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